Kitchen unit just fallen off wall!

amcg100

As the previous posters advise, insurance companies record incidents . Really though - do you think they will increase your premium because you ask their advice ? - Also, if you are to consider claiming your policy in the future ( if other avenues don't work out ) then they will need to be advised that they are 'at risk'

gjphilsaint

cyclonebri1 wrote: »

I'm of the view that insurance is there for an emergency.

Take as many photos as possible.

If you pursue Wickes and don't get a satisfactory resolution then you should use the insurance, problem is they will want to know why you didn't report earlier.



The main thing you need resolving is the issue with the rest of the kitchen fitting, I know someone else touched on this.

They could all be fitted equally as poorly.:eek::eek:
My tip about supporting below the cabinets is well worth considering.

Certainly true.
We have emptied all of the other cupboards today and have insisted that they are all removed and checked, with reinstallation if required. If they have put one up in this way, I hazard a guess that the others will be the same!! It still begs the question "Why? Did they honestly think they would stay up on the wall in that state?"
Your tip about the support is one we shall be taking up as soon as the basic structures are sound.

Thanks for your help

jellie

OP - your claim to Wickes needs to include every single thing which was damaged as a result of the cupboard falling off the wall. It's called 'consequential losses'.

Make sure you include everything which was damaged, however small the item might be. (I'm thinking of your oxo cubes/spices etc - not by themselves high value items, but why should you have to pay to replace them?)

You may not get a new fridge, if the damage is cosmetic only and you could be offered a 'loss of attraction' payment instead. However, be careful accepting such a payment, as it could end up rusting in the future where the top surface has been scraped through.

Check the base units and worktops carefully to make sure they haven't been damaged too.

Include an amount for clean-up costs and your time and inconvenience.

cddc

:eek::eek:Just seen those photos. Absolute disgrace that those screws were used. Hope we look after you properly and that we make sure that fitter never gets another job from us. Jeeez!

ValHaller

Canucklehead wrote: »

Interesting how everyone is jumping in with both feet and screaming 'poor workmanship'.

I will agree if the photo evidence backs up the claim!

Canucklehead wrote: »

Someone lying on the internet?

No way, couldn't possibly happen. Could it?

Prior to these posts OP clarified the screws were 1".

It does not need a photo, the OP's testimony is enough. All the advice on these forums is predicated on the OP telling the truth anyway, so no need to go around casting silly aspersions that the OP might be a liar.

real1314

Unbelievable. a few £000 worth of kitchen units, but less than £2 for the fixings.
I've always used 4" screws - overkill really, but less than £20 for peace of mind is a good investment.
I've sometimes used small steel right angle brackets at the bottom (where someone else suggested battens) - they probably wouldn't stop the thing falling if the top fittings went, but they'd slow it down enough to get the hell out of dodge. :cool:

cyclonebri1

real1314 wrote: »

Unbelievable. a few £000 worth of kitchen units, but less than £2 for the fixings.
I've always used 4" screws - overkill really, but less than £20 for peace of mind is a good investment.
I've sometimes used small steel right angle brackets at the bottom (where someone else suggested battens) - they probably wouldn't stop the thing falling if the top fittings went, but they'd slow it down enough to get the hell out of dodge. :cool:

It was me that gave rise to the batten idea, yours about angle brackets is similar. But as the area between upper units and base units is often tiled, hardwood battens lend themselves to fixing big spoons, strainers and other utensils.


As a retired engineer it's child's play to me to see that the load of the cupboard is essentially vertically downwards. Hold that and the outward force on the screws might well have been held by the !!!! poor amateur fitting used.


These guys can't have a conscience, a moron would collate that those fixing would not hold.

Canucklehead

ValHaller wrote: »

Prior to these posts OP clarified the screws were 1".

It does not need a photo, the OP's testimony is enough. All the advice on these forums is predicated on the OP telling the truth anyway, so no need to go around casting silly aspersions that the OP might be a liar.

You might want to back up there before getting too excited.

Check out posts 14 &17. All I wanted was to see both sides of the argument before coming to the conclusion that it was a cowboy job. (yes it is)

southcostrgi threw in the L word in post 18, not me. My response to that seems to have been taken as casting aspersions on the OP. Not so.
My point was that anyone can say anything over the web.
I asked for the photos for a definitive answer.( the first person to ask for the photos to be put up ,you might note!)

I also came back thanked the OP and agreed it was a poor job.

ValHaller

Canucklehead wrote: »

You might want to back up there before getting too excited.

Check out posts 14 &17. All I wanted was to see both sides of the argument before coming to the conclusion that it was a cowboy job. (yes it is)

southcostrgi threw in the L word in post 18, not me. My response to that seems to have been taken as casting aspersions on the OP. Not so.
My point was that anyone can say anything over the web.
I asked for the photos for a definitive answer.( the first person to ask for the photos to be put up ,you might note!)

I also came back thanked the OP and agreed it was a poor job.

No, that does not wash. Soutcoast used the L word in the negative (unless the OP is lying or can't use a tape measure).which I take as a bit of an attempt to move on past your #17. In other words, I seeing southcoast as effectively interpreting and reacting to you effectively calling the OP a liar

If you want to see phots then just ask for them. But making out that others are being unreasonable in finding 1" screws unacceptable without seeing phots - "screaming poor workmanship" - is just injecting unnecessary emotion and aspersion.

Admit it. You went OTT.

yangptangkipperbang

ValHaller wrote: »

Admit it. You went OTT.

I think your reactions are those that went OTT, not Canucklehead's.

It is a fact that many people post on this site in a somewhat exaggerated manner ("XYZ Ltd stole my money"....etc, etc.........) and after some degree of questioning by others their complaint is nowhere near what it appeared to be.

It is easy to jump to incorrect conclusions, as you appear to be doing, before you have all the facts.
Apart from which, your comments are doing nothing to help the OP (who does appear to have a perfectly justifiable complaint).................and now I am wasting my time too................