AVG Can't connect to update

Lady_K

Have had AVG for a couple of years now and never had this problem but suddenly yesterday it can't update. I have checked my zone alarm ssettings and they are set to allow. Is anyone else having or had this problem? it only started yesterday out of the blue

gaming_guy

i have had this problem for a couple of weeks, before i fixed it by going to the control center > click on the update manager > settings box > go the the advanced tab and click on the box that says 'delete temporary update files'.

Lady_K

Thanx just tried that and nothing happens when I click delete nothing seems to delete, not sure what it is...

HugoSP

Try the avg update again.

I'm using AVG, so I'll be interested to see how this pans out

Lady_K

I have tried it and its the same, it says attempt of connection establishment 1 then 2 but can't connect

gaming_guy

here is the latest update. click on the link, and download the file (into a folder, you will see why in the min). right click on the avg icon by the clock and when it asks you for the update source, click folder. navigate to the folder with the update file in, and click it, then click ok. it should then start the update process

Edit: the link wont work. the update file is in the top right corner under latest update

Lady_K

Thanx it did let me update it but I tried again afterwards to do it through internet and it still says cant connect where as before if it was up to date it would tell me I was up to date plus my automatic update isnt working still, it was yesterday though in the morning. Do you think it could have anything to do with Utorrent? I had that on a bit yesterday

Millionaire

You need to reisntall AVG again, and then it should work.

Lady_K

I just tried repairing it and when it started up it said out of date so I reinstalled that last update by folder and its back to the same still wont update.

Should I uninstall everything first then reinstal?

Millionaire

Lady_K wrote: »

I just tried repairing it and when it started up it said out of date so I reinstalled that last update by folder and its back to the same still wont update.

Should I uninstall everything first then reinstal?

I think you can reinstall over the current version. Just make sure you get the latest install package from AVG

Lady_K

I uninstalled rebooted then reinstalled then updated by folder and its still not updating from internet. I really dont know why its gone like this