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Help with FedEx Bill

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  • visidigi
    visidigi Posts: 6,557 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    patman99 wrote: »
    I remember a thread about a woman who contacted HMRC to find-out the actual import tax payable on an item that Royal Mail were billing her £50 for.
    Turned-out that the actual fee was £25, so she went to the depot to collect the parcel, paid the £25, then threatened to call the Police if they refused to hand-over the parcel.

    You could try this for a start. Most items have a fixed import tax duty regardless of value, so go to HMRC's website & search for the list of rates. Once you have this, you will then know how much you really owe FedEx. If you pay them for the fees they have paid, then they should release your parcel (don't forget that it is illegal to withold mail).

    Apart from the rubbish advice did you actually read the thread?

    Its a FedEx delivery. They already have delivered the package. The invoice is for the payment of Duties and Taxes on an item that cleared customs via a FedEx Advancement Payment of the amount owed.
    patman99 wrote:
    Most items have a fixed import duty regardless of value

    Please provide proof of this to back up your statement.

    The Duties and Taxes payment is made up of: Duty and VAT which is levied on the total value of the goods and the cost of transportation getting them to the destination plus the Advancement fee, which as outlines previously is 2.5% or £10.50 (£10.50 being the minimum due).
  • I'm afraid you need to pay up. It might be worth mentioning it to whomever sent you the packages. I always used to send family Christmas presents to Canada in one big box for distribution at the other end but was worried about potential customs fees taking the shine off it. There are three things I've done in response: (1) hand made more gifts, as they're not 'worth' much - not practical for kids, but great for certain other family members; (2) split the presents into multiple packages below the gift threshold - you'll pay a bit more in postage but you'll ensure your family aren't hit with a nasty surprise; (3) offered to buy from local (ie. in-country) websites and have it mailed direct.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    patman99 wrote: »
    I remember a thread about a woman who contacted HMRC to find-out the actual import tax payable on an item that Royal Mail were billing her £50 for.
    Turned-out that the actual fee was £25, so she went to the depot to collect the parcel, paid the £25, then threatened to call the Police if they refused to hand-over the parcel.

    You could try this for a start. Most items have a fixed import tax duty regardless of value, so go to HMRC's website & search for the list of rates. Once you have this, you will then know how much you really owe FedEx. If you pay them for the fees they have paid, then they should release your parcel (don't forget that it is illegal to withold mail).

    Yea right and this is ever going to work.
  • MrsX_2
    MrsX_2 Posts: 126 Forumite
    I've just fallen victim to this, A friend in the UK ordered a gift for me from a supplier the USA.
    It arrived about two weeks ago, and I signed for it completely oblivious to any further charges.
    Today I've recieved an invoice for £26.35.
    My name on the letter is incorrect, they've used my christian name and my friends surname.

    I'm a bit cross.
  • MrsX wrote: »
    I've just fallen victim to this, A friend in the UK ordered a gift for me from a supplier the USA.
    It arrived about two weeks ago, and I signed for it completely oblivious to any further charges.
    Today I've recieved an invoice for £26.35.
    My name on the letter is incorrect, they've used my christian name and my friends surname.

    I'm a bit cross.


    thats a strange name.
    Dont rock the boat
    Dont rock the boat ,baby
  • visidigi
    visidigi Posts: 6,557 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MrsX wrote: »
    I've just fallen victim to this, A friend in the UK ordered a gift for me from a supplier the USA.
    It arrived about two weeks ago, and I signed for it completely oblivious to any further charges.
    Today I've recieved an invoice for £26.35.
    My name on the letter is incorrect, they've used my christian name and my friends surname.

    I'm a bit cross.

    Why are you cross? You had an item imported above the value of HMRC thresholds and as such are liable for the charges (according to the terms and conditions on the retailers site from where the items were ordered from).
  • MrsX_2
    MrsX_2 Posts: 126 Forumite
    visidigi wrote: »
    Why are you cross? You had an item imported above the value of HMRC thresholds and as such are liable for the charges (according to the terms and conditions on the retailers site from where the items were ordered from).

    I didn't have an item imported. I had no knowledge of it being ordered.

    Like others I've recieved an unsolicited gift, I had no knowledge it had been ordered and that it was going to be delivered to my address. When I took it from the delivery guy, I had no idea what it was or that it had been deliverd from oversea's. But it was my birthday, so I wasn't surprised to be receiving a parcel.

    Other posters have made the point that you can arrange the customs yourself, which I would have been delighted to do so, had I known the gift was coming, the delivery guy didn't even mention the charges.

    Seems a poor system that anyone can order a parcel to be delivered to another person without their consent and land them with a charge. Seems the most sensible arrangement would be for the charges to be paid upfront in the first place.
  • centgas
    centgas Posts: 10 Forumite
    Ninth Anniversary Name Dropper First Post Combo Breaker
    Can they make you pay it really?

    I received a piece of art I sent myself from the USA. Fedex wanted to charge me £900+, I just blocked the payment via my bank and they went away after a while.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    centgas wrote: »
    Can they make you pay it really?

    I received a piece of art I sent myself from the USA. Fedex wanted to charge me £900+, I just blocked the payment via my bank and they went away after a while.

    So how did they get your bank details?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 February 2013 at 7:34PM
    MrsX wrote: »
    I didn't have an item imported. I had no knowledge of it being ordered.

    Like others I've recieved an unsolicited gift, I had no knowledge it had been ordered and that it was going to be delivered to my address. When I took it from the delivery guy, I had no idea what it was or that it had been deliverd from oversea's. But it was my birthday, so I wasn't surprised to be receiving a parcel.

    Other posters have made the point that you can arrange the customs yourself, which I would have been delighted to do so, had I known the gift was coming, the delivery guy didn't even mention the charges.

    Seems a poor system that anyone can order a parcel to be delivered to another person without their consent and land them with a charge. Seems the most sensible arrangement would be for the charges to be paid upfront in the first place.

    which can be done too
    so how would(for example) Royal Mail deal with this?
    packets coming from all over the world from multiple carriers
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