Smart parking/town and city parking ticket

Clangdon92

Thanks for all the help guys, I'm going to carry on awaiting a reply from the appeal, which I appealed to tc&p not debt recovery so that's fine. Il keep you all updated as to what happens:)

Leeso

Hi I parked in Iceland car park in Gravesend, I've done this every week for over 5 years, normally on Tuesdays, I purchased a ticket at 12.56, I did my weekly shop, queued (maybe 20 mins) paid for my shopping carried my 6 bags back to my car...Just at this point a sticker was placed on my door window..I told the man he had made a mistake & that I had a ticket... He said yes but it had expired!!! I've only been an hour!! No he said an hour & ten minutes!!!..I told him that was preposterous ! He laughed & said read the terms! I'm in my 60's I often take longer (especially around the holidays because of the queues) I phoned Iceland & explained the situation, although sympathetic I didn't hear back from them... I haven't shopped there since!.. I have kept my display ticket but ignored the parking ticket.. Today I received a letter from SMART PARKING asking me for £90 !!!
What action should I take?

atilla

Leeso wrote: »

Hi I parked in Iceland car park in Gravesend, I've done this every week for over 5 years, normally on Tuesdays, I purchased a ticket at 12.56, I did my weekly shop, queued (maybe 20 mins) paid for my shopping carried my 6 bags back to my car...Just at this point a sticker was placed on my door window..I told the man he had made a mistake & that I had a ticket... He said yes but it had expired!!! I've only been an hour!! No he said an hour & ten minutes!!!..I told him that was preposterous ! He laughed & said read the terms! I'm in my 60's I often take longer (especially around the holidays because of the queues) I phoned Iceland & explained the situation, although sympathetic I didn't hear back from them... I haven't shopped there since!.. I have kept my display ticket but ignored the parking ticket.. Today I received a letter from SMART PARKING asking me for £90 !!!
What action should I take?

March yourself into Iceland and rip the Manager a new a**ehole and demand he gets the ticket cancelled.

As for not so smart. Ignore is perfectly safe but you may feel keen to 'appeal'. Do this by telling them you reject their demand for money as their documentation/signage is non compliant, and, if they don't like it, to send you the POPLA code.

Coupon-mad

Leeso wrote: »

Hi I parked in Iceland car park in Gravesend, I've done this every week for over 5 years, normally on Tuesdays, I purchased a ticket at 12.56, I did my weekly shop, queued (maybe 20 mins) paid for my shopping carried my 6 bags back to my car...Just at this point a sticker was placed on my door window..I told the man he had made a mistake & that I had a ticket... He said yes but it had expired!!! I've only been an hour!! No he said an hour & ten minutes!!!..I told him that was preposterous ! He laughed & said read the terms! I'm in my 60's I often take longer (especially around the holidays because of the queues) I phoned Iceland & explained the situation, although sympathetic I didn't hear back from them... I haven't shopped there since!.. I have kept my display ticket but ignored the parking ticket.. Today I received a letter from SMART PARKING asking me for £90 !!!

What action should I take?

1. START YOUR OWN THREAD please!

2. DRAFT AN 'APPEAL' = MORE LIKE 'COMPLAINT' FOR SMART SAYING THEY ARE BREAKING THE EQUALITY ACT 2010 (AGEISM, AND FAILURE TO MAKE REASONABLE ADJUSTMENTS) AND THAT ICELAND ARE IMPLICATED TOO.

3. COPY IN THE HEAD OFFICE OF ICELAND TO THAT COMPLAINT. IN WRITING TO THE TOP MAN/WOMAN, THE CEO.

3. GET HELP AGAIN ON YOUR NEW THREAD WHEN AT POPLA STAGE, DO NOT SEND THE SAME CHALLENGE THEN AS IT NEEDS SOME WORK.

fuzz

Thanks for all the advice given by everyone - got a "smart parking" fine in a "private" (back yard parking behind flats off the main road) in edinburgh today - going to ignore it as there is no way of anyone having a "permit" to park there.

Cant stand the scammers and intimidation tactics - hope their so called head office in perth burns down in a wildfire!!


keep fighting

Coupon-mad

fuzz wrote: »

Thanks for all the advice given by everyone - got a "smart parking" fine in a "private" (back yard parking behind flats off the main road) in edinburgh today - going to ignore it as there is no way of anyone having a "permit" to park there.

Cant stand the scammers and intimidation tactics - hope their so called head office in perth burns down in a wildfire!!


keep fighting

Always ignore any fake PCN if in Scotland or NI as there's no appeal and these are only a scam anyway. It's just a case of ignoring their junk mail and there's a preview of all the letters in the sticky thread 'PPC letter chains' (on that sticky, the OLD pre-October link has the preview pics).

lea13

Hi,

I have parked my car for less than 5 min in asda disable bay carpark on the 8/9/13. When I came back I had parking fine on the windscreen. This happened to me first time. I never heard about Smart Parking company. Is it possible to cancel this fine or I must pay? Can someone advise please.

Many thanks

Lea

Umkomaas

lea13 wrote: »

Hi,

I have parked my car for less than 5 min in asda disable bay carpark on the 8/9/13. When I came back I had parking fine on the windscreen. This happened to me first time. I never heard about Smart Parking company. Is it possible to cancel this fine or I must pay? Can someone advise please.

Many thanks

Lea

Pleeeeease, don't dig up old threads, have a read of my signature (immediately below this post) - it will provide immediate guidance to you on what to do next.

Also, in your new thread, can you confirm you have a protected characteristic under the Equality Act 2010 which puts an onus on the store/PPC to provide an adjustment for you?

http://www.legislation.gov.uk/ukpga/2010/15/contents

Get back to us on this for further advice.

HTH

pogofish

lea13 wrote: »

Hi,

I have parked my car for less than 5 min in asda disable bay carpark on the 8/9/13. When I came back I had parking fine on the windscreen. This happened to me first time. I never heard about Smart Parking company. Is it possible to cancel this fine or I must pay? Can someone advise please.

Many thanks

Lea

Also, when you start your own thread, please confirm if this happened in Scotland and NI or England and Wales. This is because the advice/procedure varies significantly between the two - and this thread deals wiith Scotland.

scousedicko

Ban the Private Parking Fine Scam!

There is a petition to reform Schedule 4 of POFA!
Please view it at:-

http://epetitions.direct.gov.uk/petitions/55493

50 weeks to go with it.
Get your MP to support it.