blackhorse ppi

piglet74

Hi all

I just filled in a questionnaire that black horse I sent me regarding ppi (I had not contacted them, this just come in the post, out of the blue)

I am not sure what account this form relates too, as I had 2 cars and one secured loan with them

It is mainly just questions about if you worked, and if u had other cover in place etc.

I have written on the form that I am unsure which account the letter relates too and can the check all accounts in my name with them for a refund,

Will this suffice or should I send off any additional form or letter, or just wait and see what reply comes back

Tia

Piggy

[Deleted User]

piglet74 wrote: »

Will this suffice or should I send off any additional form or letter, or just wait and see what reply comes back

Wait and see.

piglet74

Any one have any luck with black horse using this form / questionnaire?

And how long does it take for them to respond to you?

Tia

[Deleted User]

piglet74 wrote: »

Any one have any luck with black horse using this form / questionnaire?

Of course.
They had valid and verifiable complaint reasons.

pudsey

piglet74 wrote: »

Any one have any luck with black horse using this form / questionnaire?

And how long does it take for them to respond to you?

Tia

I too received a questionnaire from Black Horse without having contacted them first. I filled it in and returned it, and exactly 8 weeks later they responded with a settlement offer. I accepted and returned the offer letter first class, and today, 5 weeks exactly later I have another letter from them telling me that my cheque for £2100 has been posted and should be with me in 5 days. So whole process has taken about 14 weeks start to finish.

piglet74

Go u!! That is fantastic news!

I am delighted for u, any plans for your windfall,

Maybe they are sending out these questionnaires to people who are likely to get a refund!

Well done

littlehenrydog

Oooo I had the same questionnaire. I filled it in and sent it back last week had a letter this week saying they will investigate and get back to me within 8 weeks. I've already claimed back £9300 from loans and £3500 from credit cards so fingers crossed its 3rd time lucky. I never knew I had PPI on my BH loan.

piglet74

Ohh good luck, keep us all posted, I posted mine back last week, so I will update when I hear anything.

pudsey

piglet74 wrote: »

Go u!! That is fantastic news!

I am delighted for u, any plans for your windfall,

Maybe they are sending out these questionnaires to people who are likely to get a refund!

Well done

Yes well chuffed, especially since it was them that raised it in the first place! Think we'll have a couple of days away over Easter thanks to Black Horse!:j

Best of luck with your claim - let us know how it goes.:)

[Deleted User]

piglet74 wrote: »

Maybe they are sending out these questionnaires to people who are likely to get a refund!

While your chances of a successful claim are significantly higher than a "cold" complaint, you will still need valid and ( preferably) verifiable mis-selling complaint reasons to be certain.

The Banks are indeed writing to likely victims of mis-selling where they have identified a general failing which may have impacted lots of people.

piglet74

Black horse told us that we would not get approved for the finance if we didn't take the PPI, also I was ticking "yes" to lots of answers on the questionnaires, eg did you have life assusance, did you get sick pay from work, etc. I am hoping this helps.