Sold my car - now buyer wants refund

Fire_Fox

You should be dealing with the buyer because that is who the contract is with, not the sister nor the father or anyone else unless they have express authorisation to act on their behalf. You should not have agreed a sale with or explained anything to anyone except the buyer themselves (or again their representative). Text messages and phone calls are casual communication, not well suited to detailed business transactions unless they are followed up in writing.

Whilst you are not in the wrong, knowing a brand new naive female driver had 'fallen in love' with a car with issues should have rung alarm bells, to protect yourself you might have been best having a witness present or putting the faults into writing in the advert. The young, elderly and female tend to be at higher risk of being scammed by unscrupulous sellers, so you are best protecting yourself from accusations of being in that category.

Gordon_Hose

photome wrote: »

And the OP should def make it clear to the buyer that the incident has been reported to police

Of course

photome

Fire_Fox wrote: »

You should be dealing with the buyer because that is who the contract is with, not the sister nor the father or anyone else unless they have express authorisation to act on their behalf. You should not have agreed a sale with or explained anything to anyone except the buyer themselves (or again their representative). Text messages and phone calls are casual communication, not well suited to detailed business transactions unless they are followed up in writing.

Whilst you are not in the wrong, knowing a brand new naive female driver had 'fallen in love' with a car with issues should have rung alarm bells, to protect yourself you might have been best having a witness present or putting the faults into writing in the advert. The young, elderly and female tend to be at higher risk of being scammed by unscrupulous sellers, so you are best protecting yourself from accusations of being in that category.

Non of the above should be necessary if the advert was worderd properly and evrything explained that is all that is required and the OP should have nothing to worry about.

Your remarks are very sexisit though

cootuk

The buyer had the option to bring along someone more familiar with vehicles. Caveat emptor.

motorguy

cootuk wrote: »

The buyer had the option to bring along someone more familiar with vehicles. Caveat emptor.

They did - their father - and they chose to sit in the car, however they have now decided to come over all 'Jonny Big Balls' now that they perceive there is a problem, instead of ensuring they were happy at the time.

King_Nothing

OP don't waste your time talking to solicitors, or taking time out of your day to go to the CAB, you don't need to. All you need to do is if the person continues to contact and harrass you, contact the police again. You've sold the car, told them about the faults it had, let them look at it etc. given them all the oppurtunities to check it out, after the money changed hands it became theirs, and theirs alone. Its an £850 car !!!!!!, what was the person expecting a 7 year warrnty from you? They contact you again, just tell them to go do one.

The fact they're quoting non-existant pieces of legislation in an attempt to scare you into refunding them, tells you that they're out of their depth. Just leave it.

Gettign sick of these trheads popping up now, more and more frequent, at what point did it suddenly change where 2nd hand cars and faults they develop after being bought somehow become the previous owners responsibility? Madness.

motorguy

King_Nothing wrote: »

OP don't waste your time talking to solicitors, or taking time out of your day to go to the CAB, you don't need to. All you need to do is if the person continues to contact and harrass you, contact the police again. You've sold the car, told them about the faults it had, let them look at it etc. given them all the oppurtunities to check it out, after the money changed hands it became theirs, and theirs alone. Its an £850 car !!!!!!, what was the person expecting a 7 year warrnty from you? They contact you again, just tell them to go do one.

The fact they're quoting non-existant pieces of legislation in an attempt to scare you into refunding them, tells you that they're out of their depth. Just leave it.

Gettign sick of these trheads popping up now, more and more frequent, at what point did it suddenly change where 2nd hand cars and faults they develop after being bought somehow become the previous owners responsibility? Madness.

Have to agree. My only concern was the threat of violence. I have used the 'please contact my solicitor directly at the following address...' tactic before to deflect the focus of the angry customer AWAY from my home and family. It also gives them the belief that you believe you have nothing to fear from them taking this further via a legal route. All i've ever needed to do is ring my family solicitor and to let them know to give me a call if they get a letter in. It never happens.

If they're that big a nut job that they even think they have a case, then they are possibly going to turn up, hence deflect them to putting their complaint in writing to a solicitor and posting a letter.

Lum

althamon wrote: »

With everything that has happened this year it seem to me that 2013 is just unlucky for me.

Looking on the bright side, it sounds like you got rid of the car just before even more things went wrong that would mean you'd have to lower the price even more!

albionrovers

Fire_Fox wrote: »

You should be dealing with the buyer because that is who the contract is with, not the sister nor the father or anyone else unless they have express authorisation to act on their behalf. You should not have agreed a sale with or explained anything to anyone except the buyer themselves (or again their representative). Text messages and phone calls are casual communication, not well suited to detailed business transactions unless they are followed up in writing.

Whilst you are not in the wrong, knowing a brand new naive female driver had 'fallen in love' with a car with issues should have rung alarm bells, to protect yourself you might have been best having a witness present or putting the faults into writing in the advert. The young, elderly and female tend to be at higher risk of being scammed by unscrupulous sellers, so you are best protecting yourself from accusations of being in that category.

What on earth does this even mean? Best ignore ....

Keith

If they were coming round they wouldn't be leaving a lovely written trail about what is about to happen.

Tell them that it was a private sale and the matter is closed.