ESA Email address?

rogerblack

https://www.cfhdocmail.com/index.html - I recently found.

While not quite as cheap as a stamp, 37p all-in for an A4 second class letter is quite good!

Unfortunately, they don't offer recorded delivery, but it is a start.

dunkan

Jobcentre Plus can be contacted using the following email address:

Contact-us@dwp.gsi.gov.uk


Employment and Support Allowance offices email addresses:

Wales & Southern England Benefit Centers

Caerphilly CAERPHILLY.ESACHANGEOFCIRCS@DWP.GSI.GOV.UK
Chippenham
CHIPPENHAM.BCESACLAIMCLOSUREREQUESTS@DWP.GSI.GOV.UK
Cosham COSHAMBDC.ESACHANGES@DWP.GSI.GOV.UK
St Austell STAUSTELLBDC.ESA@DWP.GSI.GOV.UK
Worthing WORTHING.COFC@DWP.GSI.GOV.UK
Merthyr Tydfil MERTHYRTYDFIL.BCESAOUTBOUND@DWP.GSI.GOV.UK
Wrexham WREXHAM.ESAMAINTENANCE@DWP.GSI.GOV.UK

Northern / Scotland Benefit Centers

JCP Clyde and Fife BDC ESA Claims
<CLYDEANDFIFEBDC.ESACLAIMS@DWP.GSI.GOV.UK>
JCP Clyde & Fife ESA Changes <CLYDE-FIFE.ESACHANGES@DWP.GSI.GOV.UK
Clydebank BDM Customer Services
clydebankba.bdmcustomerservices@dwp.gsi.gov.uk
ESA the generic address is clydebankbdc.esachanges@dwp.gsi.gov.uk
Sunderland SUNDERLANDBDC.ESANC-CMCOMPLAINTS@DWP.GSI.GOV.UK
Greenock JCP Greenock BDC ESA
Aberdeen Aberdeenbc.complaintscorrespondenceandfeedback@dwp.gsi.gov.uk
Bathgate Bathgate.bdccustomerservices@dwp.gsi.gov.uk
Barnsley Barnsley.BCESA@DWP.GSI.Gov.UK.



Hull HULLBDC.ESACLAIMSMAINTENANCE@DWP.GSI.GOV.UK
Stockton STOCKTONBDC.CUSTOMERFEEDBACK@DWP.GSI.GOV.UK
Newcastle NEWCASTLEBDC.CUSTOMERFEEDBACK@DWP.GSI.GOV.UK

North West Benefit Centers

Oldham BC new claims and changes:
OLDHAM.ESANEWCLAIMS@DWP.GSI.GOV.UK
OLDHAM.ESACHANGES@DWP.GSI.GOV.UK
Birkenhead BC new claims and changes:
BIRKENHEADBDC.A-KESAMAINTENANCE@DWP.GSI.GOV.UK
BIRKENHEADBDC.L-ZESAMAINTENANCE@DWP.GSI.GOV.UK
BIRKENHEADBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
Preston BC new claims and changes:
PRESTONBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
PRESTONBDC.ESACHANGES@DWP.GSI.GOV.UK

Central England Benefit Centers

Bury St Edmunds BC:
New Claims BURYSTEDMUNDSBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
Maintenance BURYSTEDMUNDSBDC.ESAMAINTENANCE@DWP.GSI.GOV.UK

Derby BC:
New Claims DERBYBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
Maintenance DERBYBDC.ESACHANGES@DWP.GSI.GOV.UK

Handsworth BC:
New Claims BIRMINGHAMNORTH.ESANEWCLAIMS@DWP.GSI.GOV.UK
Maintenance
BIRMINGHAMNORTHHANDSWORTHBDC.ESACLAIMSMAINTENANCE@DWP.GSI.
GOV.UK

Hanley BC
New Claims HANLEYBDC.ESACLAIMS@DWP.GSI.GOV.UK
Maintenance HANLEYBDC.ESACHANGES@DWP.GSI.GOV.UK
Peterborough BC
New Claims PETERBOROUGH.ESANEWCLAIMS@DWP.GSI.GOV.UK
Maintenance PETERBOROUGH.ESACHANGES@DWP.GSI.GOV.UK
Wellingborough BC
New Claims WELLINGBOROUGH.BDCESA@JOBCENTREPLUS.GSI.GOV.UK
Maintenance WELLINGBOROUGH.BDCESACHANGEOFCIRCS@DWP.GSI.GOV.UK
Wolverhampton BC
New Claims WOLVERHAMPTONBC.ESASTBAAPPLICATIONS@DWP.GSI.GOV.UK
Maintenance WOLVERHAMPTON.BDCESA@DWP.GSI.GOV.UK
Worcester BC
New Claims WORCESTERBA.ESANEWCLAIMS@DWP.GSI.GOV.UK
Maintenance WORCESTERBA.ESACHANGES@DWP.GSI.GOV.UK




London & Home Counties Benefit Centres

Basildon BC
New claims BASILDONBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
Changes BASILDONBDC.ESAMAINTENANCE@DWP.GSI.GOV.UK
Customer complaints BASILDONBDC.TASCS@DWP.GSI.GOV.UK

Belfast BC
New claims & Changes BELFASTBDC.ESA@DWP.GSI.GOV.UK

Customer service
BELFASTBENEFITCENTRECD.CUSTOMERSERVICESTEAM@DWP.GSI.GOV.UK

Canterbury BC
New claims CANTERBURYBDC.ESANEWCLAIMS@DWP.GSI.GOV.UK
Changes CANTERBURYBDC.ESACHANGES@DWP.GSI.GOV.UK

Customer services
CANTERBURYBDC.OFFICIALCORRESPONDENCE@DWP.GSI.GOV.UK

Hackney BC
New Claims & Changes HACKNEY.BDCESA@DWP.GSI.GOV.UK
Customer service HACKNEY.BDCCUSTOMERSERVICES1@DWP.GSI.GOV.UK

Stratford BC
New claims ESA.STRATFORDBDCESANEWCLAIMS@DWP.GSI.GOV.UK
Changes STRATFORDBC.ESAMAINTENANCEBFCD@DWP.GSI.GOV.UK
Customer service STRATFORD.CUSTOMERSERVICE@DWP.GSI.GOV.UK

Housing_Benefit_Officer

Remember you Nino and date of birth otherwise they will never be able to answer you.

TELLIT01

Firing off e-mails to random addresses is unlikely to result in a positive outcome. Anything received with customer content is likely to be considered as a phishing exercise and deleted immediately.
ESA is not set up to handle e-mail enquiries as e-mail is still considered not to be a secure method of communication. The OP is now nearly 3 years old but the best method of contact is still phone and letter.

BB-8

If you have a complaint against .GOV or the DWP etc. of any kind, it is vital that you put it in writing and keep a safe copy. If you can do the letter on a computer not handwritten. (you can use a computer & printer in the local library very cheap) Include all needed information like your date of birth and National Insurance number. Make sure you mark the letter at the top 'Formal Complaint' and ask in the letter for a written confirmation of receipt of your letter. Finally, be SURE to send the letter to the correct department/address by RECORDED DELIVERY. Be sure to keep the postage receipt stapled to the copy of your copy of the letter.

A phone call cannot be used as evidence of an instance of you trying to appeal or complain so cover yourself by having proof that you have been trying to sort the complaint out. Keep a diary of what is received from them - and what is sent out to them, along with any changed or failed payments. This is all admissible as evidence in a Court or tribunal hearing.

If they call you, request that they send you a copy of the outcome of the calls contents to you in writing or refuse to discuss the matter other than via letter.

NeilCr

BB-8 wrote: »

I am unsure if this is allowed, but there is a non official independant help page related to ESA, DLA & PIP. They help with advice on form filling in and complaints including providing sample template letters for you to use if you need to complain or appeal.

It is about £20 a year to join & access all of the templates etc. but you will get this back if your money is not halted by these swines at the .GOV, Atos etc.

If you search in Google under 'benefitsandwork.co.uk

And there are other places where you can get this sort of help and information free.

I really do hope that you aren't someone actually involved with running Benefitsandwork as calling people "swines" isn't a particularly great way of approaching things

Glen Clark - are you reading?

dippy3103

They will not accept any information sent in by email from a non secure email address and they are unlikely to respond.

TELLIT01

BB-8 wrote: »

I am unsure if this is allowed, but there is a non official independant help page related to ESA, DLA & PIP. They help with advice on form filling in and complaints including providing sample template letters for you to use if you need to complain or appeal.

It is about £20 a year to join & access all of the templates etc. but you will get this back if your money is not halted by these swines at the .GOV, Atos etc.

The real swines are the companies who prey on people by charging for information and assistance which is available free from the likes of Citizens Advice.

Tommo1980

Couldn't agree more!

Tom

BB-8

Wow, you try to help. Some people want everything for nothing.

Good luck wasting your time with phone calls and emails.