Warning: Tesco Direct/Yodel

Southend1

MamaMoo wrote: »

At what point do Tesco not just think "stuff it, we'll try a different courier for this transaction".
3 iPads is a bit too much going missing to be a coicedence IMO

I think it is either theft (most likely), incompetence or some kind of IT failure. You're right, they should try another courier but I guess the call centre/customer service aren't able to act on own initiative like that and the senior managers aren't interested in individual cases.

custardy

Southend1 wrote: »

I think it is either theft (most likely), incompetence or some kind of IT failure. You're right, they should try another courier but I guess the call centre/customer service aren't able to act on own initiative like that and the senior managers aren't interested in individual cases.

I would say its more likely an address/IT issue or the like

Southend1

custardy wrote: »

I would say its more likely an address/IT issue or the like

It wouldn't be an address issue, it's the biggest tesco store for miles around and you can't miss it as it's right on the main road into town! Also, you would hope that Tesco knows the address of its own stores!.

Could be IT.

custardy

Southend1 wrote: »

It wouldn't be an address issue, it's the biggest tesco store for miles around and you can't miss it as it's right on the main road into town! Also, you would hope that Tesco knows the address of its own stores!.

Could be IT.

I dont mean finding it
I mean in the routing along the way, to the local office dealing in that area

Money_maker

MamaMoo wrote: »

At what point do Tesco not just think "stuff it, we'll try a different courier for this transaction".
3 iPads is a bit too much going missing to be a coicedence IMO

Exactly. Also its not just ipads that this company 'lose'. Laptops also.

Someone at Yodel is doing a roaring trade.

Southend1

custardy wrote: »

I dont mean finding it
I mean in the routing along the way, to the local office dealing in that area

You mean Yodel can't even find their own depots? :eek:

custardy

Southend1 wrote: »

You mean Yodel can't even find their own depots? :eek:

more like label printed with Tesco name,address somewhere else in the UK
or a !!!!!!!ised version of the two

Southend1

custardy wrote: »

more like label printed with Tesco name,address somewhere else in the UK
or a !!!!!!!ised version of the two

Oh right I get it now sorry. Yeah it could be that. I wish they would just sort it out!

chuckley

yodel just tend to hold things in their warehouse in a jumble, so when you co to collect its a massive palava trying to find it. tesco will probably received them back in a month or so... LMAO!

Just_me_him_and_the_pooch

OH ordered exercise bike from Tesco direct yesterday afternoon, expected delivery date 11th, it arrived this morning, delivered by YodeSo no complaints from us.