Outlook Express Help Please?

victory

startrekker wrote: »

If you click on my link titled here it gives you the guide and settings for your e-mail account. Follow this and you should be ok

I have and keeps saying error, I am rubbish at this and getting very annoyed, seems simple to do but just will not let me, I have a new email address and password no probs, when I put it into outlook express it will not accept it and keeps coming up with error....

startrekker

What does the error say? It might give a clue as to whats happening.

victory

error no OX800CCCOF socket error 10053, your computer has unexpectedly terminated it's internet connection (which it hasn't)....

alanclose

That wasn't an error I was expecting - can you still get your own e-mail?

victory

yes if I delete what I have done as in remove the address I have just tried to put on then yes my emails come in but not with the new one on there as the error comes up...

alanclose

create a new identity and put in the new details just the way you have been doing and see what happens

to create a new identity go to file identities and add new identity - Once you put in a name and hit ok it will ask you if you want to change to the new identity - pick yes and then set up the account just as you have been and tell us what happens

victory

done that still same error message, I think it has to do with something I AM DOING wrong with the POP3 BOX and the Stmp box what exactly should I put in that?

Now on the connection wizard it asks for a telephone number where can I find where that is?

alanclose

Startrekker posted this, it should bring you through it step by step

Can I ask when you set up the new e-mail account did it say it was a pop 3 account or a webmail account.

Send an e-mail from your own identity via the file menu and switch identity to your newly created sons account and logon via the web to see if it got there.

victory

Yes I have done that but get the error message

alanclose

have you checked the settings in your own account in case any of the servers are different?

what about sending a message from your own account and checking your sons account online - how did that work?