6 hour delay due to technical fault, Ryanair say no compensation!

lewroll

Louisdf wrote: »

But with delays/cancellations with trains/buses you NEVER receive more money back than you originally paid for. Ryanair is selling tickets for 10 euros, and if the flight gets delayed by idiots drinking in the bar/wasting time in overpriced airport shops, Ryanair has to pay 40 TIMES the original ticket price.

One day someone will sue you over something frivolous. Don't complain when you go bankrupt!

Do Ryanair seriously get delayed a sufficient amount of time by 'idiots drinking in the bar/wasting time in overpriced airport shops' for them to be liable for compensation?
I am intrigued - do you have personal experience of this kind of incident?

Toe-Jam

Louisdf wrote: »

Yes, you would demand the fare you originally paid back. Not 10/20 times the fare paid back!!

Yes you cantankerous troll. I would demand MY money back. I don't remember stating anywhere, anything to the contrary.

However I fully support those claiming what they are entitled to under law.

Does it really cost Ryanair £40 to print you off a boarding card?. NO

What goes around comes around.

Doshwaster

photome wrote: »

Why is O leary posting on here?

I dont agree generally with the compo culture but in this case it is the law and is covered by the EU levy surcharge so dont see it as a problem in claiming it

Makes it almost worth booking a £10 flight in the hope that it will be delayed. You can imagine everyone's disappointment when the flight leave 2hr59 mins late.

blondmark

MarkBargain wrote: »

Thanks. Did your claim make it to court? What are the costs likely to be if unsuccessful?

Yes. Ryanair defended with a series of copy and paste expressions, but failed to evidence a single point in their defence. I pointed out the defendant's obligation to prove its defence with evidence so their defence failed.

I sued under the European Small Claims Procedure in Swords Dublin where the costs were about 25 euros so that's what you lose in the unlikely event that your claim fails.

I'm now suing under the same procedure but lodged in an English county court to be served on Ryanair at Dublin Airport. This has the advantage of avoiding Ryanair's dirty trick of dragging cases into the Irish court system which may cost the consumer a fortune in pursuing their legal rights over there.

Everything takes place in England (except the bailiffs raiding Ryanair's office of course).

blondmark

Toe-Jam wrote: »

Yes you cantankerous troll. I would demand MY money back. I don't remember stating anywhere, anything to the contrary.

However I fully support those claiming what they are entitled to under law.

Does it really cost Ryanair £40 to print you off a boarding card?. NO

What goes around comes around.

If only it were that cheap. Ryanair charge EUR 60 to press 'print' for each passenger, so for a family of five that's an extra EUR 300.

I'm wondering whether those extremist views you're reading (about how disgusting it is that citizens dare avail themselves of their legal right to compensation) may come from one of our less evolved former colonies that don't do human rights? Chain all those greedy passengers up in Guantanamo, eh Louisdf? They won't be claiming then!

jpsartre

Doshwaster wrote: »

Makes it almost worth booking a £10 flight in the hope that it will be delayed.

I wonder how you arrive at that conclusion.The chance of experiencing a "compensatable" 3h+ delay is going to be much smaller than 1:20. Then you need to factor in transport to/from airports and the time wasted flying back and forth.

Perhaps when Ryanair were selling 1p flights you could buy up a bunch and hope for a compensatable cancellation but those days are long gone.

jpsartre

lewroll wrote: »

Do Ryanair seriously get delayed a sufficient amount of time by 'idiots drinking in the bar/wasting time in overpriced airport shops' for them to be liable for compensation?

If they do, they really have only themselves to blame as they are free to close the gate at the advertised time.

MarkBargain

Louisdf wrote: »

Yes, you would demand the fare you originally paid back. Not 10/20 times the fare paid back!!

It's a different system - airlines do not have to pay anything for shorter delays and railways do. The railways have the Passenger's Charter, the airlines EU261. As a passenger, I can only operate to the rules and laws in place.

MarkBargain

Louisdf wrote: »

Passengers who have to pay higher fares as a result of this absurd compensation culture
Smaller airlines going bust

What is the biggest reason for smaller airlines going bust if not the expansion of Ryanair?

Ryanair is set to make £460M profit this year.

MarkBargain

blondmark wrote: »

Yes. Ryanair defended with a series of copy and paste expressions, but failed to evidence a single point in their defence. I pointed out the defendant's obligation to prove its defence with evidence so their defence failed.

I sued under the European Small Claims Procedure in Swords Dublin where the costs were about 25 euros so that's what you lose in the unlikely event that your claim fails.

I'm now suing under the same procedure but lodged in an English county court to be served on Ryanair at Dublin Airport. This has the advantage of avoiding Ryanair's dirty trick of dragging cases into the Irish court system which may cost the consumer a fortune in pursuing their legal rights over there.

Everything takes place in England (except the bailiffs raiding Ryanair's office of course).

Thanks for this. Did you use form A from https://e-justice.europa.eu/content_european_payment_order_forms-156-en.do ? Is that the right one?