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inexpert wrote: »
Compared to the v19 E.ON tariff I had been on, the current best E.ON tariff is 37.52% more expensive for day units and 37.76% more expensive for night units. I hope I'm not coming across as melodramatic when I say that these seem like crazy price increases. When I first saw them I thought there must have been some mistake.
The standing charge is being reduced to 16.422p from 26.019p, but that only yields a saving of £35.03 a year, not nearly enough to negate the per unit increases as they would affect me. That is to say, the net change after accounting for all price alterations is still an increase in excess of 30% (i.e., 32.3%).
This is not only worse than the old v19 plan, but also worse than many competitors' tariffs. On the comparator website I scrolled through a substantial portion of the top of the list of deals selected for me, and E.ON's name did not occur there. After 8 years or so with E.ON, I hadn't been considering switching away, but having been offered the largest price increase I have ever seen, I felt forced to. Consequently, I've entered into a contract with another supplier.
I might also mention that there seems to a problem with the E.ON website, in that it does not offer the best tariff for me if I answer "no" to the question "Would you like us to show only our Economy 7 tariffs in your quote results?" In that case it offers a tariff that is 111% more expensive than my existing contract for the same usage. Someone might wish to look into that.
pineapple wrote: »
I have an issue - which is not Eon's fault - but when I first moved in I was clueless about E7 and the cost of storage heaters. My first bill was massive - the following was less massive and now that I have a handle on it, my consumption is a fraction of what it was originally. But it seems that all my consumption has been factored in the quote. It says that I have 70% cheap rate consumption which these days is not true. Plus the estimate for annual consumption should actually be around 1/3 lower - based on my current pattern of use. So have had to do my own calculations for what would be a typical year in the future.
So I still wish I could do a search which simply logged the tariffs/unit rates /standing charges of all suppliers in that area.
pineapple wrote: »
I checked and when you do this, it doesn't bring up a list of both E7 and none E7 tariffs as you would expect (well I did) . It just brings up the none E7 versions of the same tariffs. So if you are currently on E7 that would explain the price difference. The difference is particularly big for me as they have me down as 70% night consumption which is no longer true.
elizabeth2015 wrote: »
Hi Pineapple, I absolutely agree with you about providers not clearly displaying their unit rates so you can work out the costs yourself, which are way more accurate than their estimates. It drives me nuts and wish Ofcom or some regulatory body would make it a legal requisite. Instead I use cheap enegy clubs comparison site and then scroll to the unit rates given there. I also am on E7 so it makes comparison a little more complicated. I always do the sums myself.
I moved from Eon to Flow last year. Flow by the way are one of the few that actually list their unit rates on their website. But my tariff is coming to an end. It seems there are no really good deals about from any of the providers at them moment, so will just take the hike by going on to their standard tariff (which strangely is no dearer than their new fix) , and cut down even more on my electricity use, whilst keeping an eye for any deals that may come up and will move ship when and if that happens. I thought Eon and their website were pretty efficient and would move back if they could offer a good deal.
E.ON_Company_Representative:_Malc wrote: »
Not sure when this was but we've changed the Quote Tool of late. Prices can be seen for each tariff through this tool. Choose continue and then open the 'Review' page. Near the bottom, choose 'Tariff Information Label' and they're in there.
A question for Malc or Helena that's just occurred to me.
With me leaving E.ON, what happens to my online account?
Presumably it will be closed, but how soon after the switch? Will I have time to claim any leftover points (if I have any)?
And on the subject, what happens to historical usage data? Again I'd assume it gets deleted for DPA compliance but how soon? If I were to return to E.ON in 6 months would things like the Energy Saving Toolkit start from scratch? It's not an issue either way (the old data would be less useful with a 6 month gap unless the missing info could be backdated) I'm just curious.
I've found the EST quite useful to track the effect of various efficiency efforts around the home, and it's another thing I'll miss.
Lord_Baltimore wrote: »
Hmm, for clarity this is how I found the tariff details:
1. Choose Gas & Electricity tab on e.on home page;
2. Click on "view tariff details" at the bottom of the Plan you wish to review;
3. Scroll to the bottom of the page and select "Helping you compare" (there's a picture of Malc bottom right silver surfing on a laptop )
4. Insert property details/energy requirement (dual fuel or whatever)
5. Press search.
A list of Plans will appear which are discounted in various ways (paperless billing, monthly direct debit etc) - choose the plan you are after and you get the tariffs.
Tortuous; the tariff details should be linked to the plans
CharlieGirl wrote: »
Well after many phone calls/emails and complaints I have received a refund from EON of £217.00
Good result, and I'm a happy bunny. Think a little retail therapy is in order:D;)
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