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Ebay seller dispute
RB5
Posts: 1 Newbie
Hello,
I recently bought a leather jacket from a seller on Ebay. I paid cash on collection and only realised it wasn't leather when I got back home and after second opinions from other people. I raised a dispute with Ebay but they sided with the seller as I paid cash.
The seller refuses to refund pleading that the jacket was a present and he didn't know it wasn't leather even though it was described as leather in the sale.
I want to take the seller to the small claims but I have couple of problems. The name of the seller's real name provided by ebay is not the name I have been corresponding with in emails - it may be a joint account. The registered address provided by ebay is not complete and does not tie up with address I picked the jacket up from and I think he has just moved as well!
I am pretty sure the guy is still using ebay. Is there any way I can get Ebay to disclose delivery addresses used by the seller-they are not cooperating at the moment?
Thanks
I recently bought a leather jacket from a seller on Ebay. I paid cash on collection and only realised it wasn't leather when I got back home and after second opinions from other people. I raised a dispute with Ebay but they sided with the seller as I paid cash.
The seller refuses to refund pleading that the jacket was a present and he didn't know it wasn't leather even though it was described as leather in the sale.
I want to take the seller to the small claims but I have couple of problems. The name of the seller's real name provided by ebay is not the name I have been corresponding with in emails - it may be a joint account. The registered address provided by ebay is not complete and does not tie up with address I picked the jacket up from and I think he has just moved as well!
I am pretty sure the guy is still using ebay. Is there any way I can get Ebay to disclose delivery addresses used by the seller-they are not cooperating at the moment?
Thanks
0
Comments
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One for the ebay board.0
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If the seller states the jacket was a present then can we assume this person is not a business seller and this was therefore a private sale?0
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How much did you pay for it?Hi. I'm a Board Guide on the Gaming, Consumer Rights, Ebay and Praise/Vent boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with abuse). Any views are mine and not the official line of MoneySavingExpert.com0
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