MSE News: BT hit with ASA rap over 'super-fast' broadband delay

ajones456

Are BT laying the new fibre optics yet? My exchange says its on but my line says I can't have infinity yet.

yangptangkipperbang

Gordon_Hose wrote: »

Distance has everything to do with it.

sydney9676 wrote: »

I'm less than a mile away from my exchange but have slower speeds than those further away.

There are many other factors other than just distance which have majors effects on broadband speed.

I do feel sorry for BT/OR at times - they seem to be expected to give everyone Infinity 2 overnight. If I was running the company I would do just what they are doing at the moment - get fibre to the majority of people in the country rather than everyone in a small part of the country. They are running a business - not a charity.

bod1467

Distance DOES matter. But not necessarily the distance between your property and the exchange. What matters is line LENGTH ... which is impacted by the ROUTE the line takes between your house and the exchange.

wymondham

BT are terrible at new technology. They delay and fumble with each new generation of broadband. Compare the UK with other countries to see how far behind UK PLC is ...

JimLad

Type in our postcode to the openreach checker and it says its avaliable at our exchange. Tpye our phone number into the BT infinity site and it says its not.

I think maybe our cabinet hasnt been done yet?


I cant wait to get it, we get barley 1.5mbps at the moment

giraffe69

I cant wait to get it, we get barley 1.5mbps at the moment

Should that be "I can't wheat to get it we get barley..................

adamc260

Next door can get BT Infinity yet I'm told I need to wait until March?

Makes sense...

coyley1

I gave up on BT Infinity. Was taking an Infinity to get it installed 3 times engineers did not show up waited in from 08:00 - 13:00 cancelled the whole thing. Sky do the same fibre optic product and they installed it without any hassle. Getting approx. 40Mpbs

Gordon_Hose

Sky use BT's fibre and BT Openreach engineers to install it.

No different, except the price.

JimLad

giraffe69 wrote: »

Should that be "I can't wheat to get it we get barley..................

oops! Thats an awesome typo if i ever saw one