Flight delay and cancellation compensation, Virgin Atlantic ONLY

IanHarris

Just received my cheque from Virgin for flight VS0015 Gatwick to Orlando on October 2nd 2008. Originally delayed due to technical problems on a previous flight, they never explained what the problem was and paid up as soon as they received my acknowledgement of service.

David_e

IanHarris wrote: »

Just received my cheque from Virgin for flight VS0015 Gatwick to Orlando on October 2nd 2008. Originally delayed due to technical problems on a previous flight, they never explained what the problem was and paid up as soon as they received my acknowledgement of service.

Well done! Another case, on the face of it, the mirror image of mine which they are defending!?

Vauban

It's not all about you, David

David_e

Vauban wrote: »

It's not all about you, David

Hm! I am in pursuit of the impossible - some logic in Virgin's handling of compensation claims! I am genuinely perplexed!!

Daisysmom

David_e wrote: »

Hm! I am in pursuit of the impossible - some logic in Virgin's handling of compensation claims! I am genuinely perplexed!!

Me too!!!!!!!

Bestdea1s

Bestdea1s wrote: »

I have received Notice of Issue today - I presume that they will defend the case - Has anybody any tips on what I can be doing in preparation to further the claim - Will I need to list lots of case details from Sturgeon and Wallentin-Hermann rulings?

Any ideas or drafts for claims already filed would be of great use on the forum.

Flight VS073 Manchester to Orlando - Court Claim Issued 17th September - Money on Doormat 28th September.

I have now been paid in full by Virgin including interest and court fee. They do not accept responsibility but paid me over £5,000. I love how easy it was to get to this stage. It makes me consider if the Legal profession really earn their salaries.

indie24

Just got a reply back for flight VS301 from Delhi to London on 16th April 2012. They have denied the claim saying it was due to EC as it was an unexpected fault with the rudder while taxing on the runway. They said the part was $73k and due tot cost would not keep one in stock. The delay was for a total of 40 hours+

DO I have a claim?

Vauban

indie24 wrote: »

Just got a reply back for flight VS301 from Delhi to London on 16th April 2012. They have denied the claim saying it was due to EC as it was an unexpected fault with the rudder while taxing on the runway. They said the part was $73k and due tot cost would not keep one in stock. The delay was for a total of 40 hours+

DO I have a claim?

The CAA would likely argue that, unless it was caused by duff maintenance, then an in-flight tech failure is EC. But it would be difficult, in my view, for Virgin to demonstrate that it had taken all reasonable measures to minimise your delay given it took over 40 hours to get you home.

indie24

Thanks, I have now sent the claim with Bott & Co now so hopefully all goes well.

scousekid

Hi Best deals.

Glad to hear that you have settled your claim. Some of us who were on flight VS074 on 7/6/2013 also claimed for more that 1 person, in my case 6.
Virgin said that we had no authority to claim for more than 1 person. Did this happen to you?