Flight delay and cancellation compensation, Jet2.com ONLY

NoviceAngel

I would be inclined, in this particular case to issue an NBA immediately, then commence Court proceedings, there is no doubt what Jet2 will be hoping to do in your case.

Follow the guide, and jet you're skates on.

GALPS

Has anyone had any Joy claiming from Jet2 for the flight below.
We were transported by 2 coaches from Murcia to
Alicante. There were 5 of us on the trip and we have persisted with our claim and sent 10 letters and just received compensation refusals so far. The airline gave us a letter at the airport when waiting to depart and it stated the delay was due to a technical problem. What do we have to do to actually receive compensation. Jet2 seem to be just ignoring anything the courts say and are not paying out. We are trying to avoid going to court and paying no win no fee solicitors.
Booking Reference – 2JYCC7
Murcia (San Javier) MJV to East Midlands
Tuesday 10 June 2014
Flight Number – LS692
Scheduled departure 1925
Scheduled arrival 2110
The flight was cancelled out of Murcia and transferred to depart
Alicante.
Final arrival time in East Midlands – 0349 11 June 2014.

NoviceAngel

Simple follow Vaubans guide, issue the NBA, enjoy your compensation, Jet2 do pay out, they have done to me and many others on here, but they have to know your serious, letter ping pong never works, and shows a lack of understanding on the passengers part of the correct procedure to follow.

Good luck with your claim.

NoviceAngel

Clankers

Thank you 111KAb and NoviceAngel

GALPS

Thanks NoviceAngel. However, why is it that the correct procedure seems to involve going through a solicitor and lining their pockets which is the way I fear we may have to go in the end.

111KAB

GALPS wrote: »

Thanks NoviceAngel. However, why is it that the correct procedure seems to involve going through a solicitor and lining their pockets which is the way I fear we may have to go in the end.

Vauban's Guide is the informative guide which is the basis for a DIY claim. Many feel that to conduct their own claim is difficult and time consuming - therefore rather than walking away the suggestion to use a NWNF/solicitor will realise around 70% of your entitlement rather than lining the pockets of the airline.

NoviceAngel

NoviceAngel wrote: »

Simple follow Vaubans guide, issue the NBA, enjoy your compensation, Jet2 do pay out, they have done to me and many others on here, but they have to know your serious, letter ping pong never works, and shows a lack of understanding on the passengers part of the correct procedure to follow.

Good luck with your claim.

NoviceAngel

GALPS wrote: »

Thanks NoviceAngel. However, why is it that the correct procedure seems to involve going through a solicitor and lining their pockets which is the way I fear we may have to go in the end.

Just to clarify, I never suggested the way to go was with a NWNF solicitor, I didn't use one myself but I admit I do have some respect for Botts who took a huge gamble on Mr Huzars case.

That to one side, the whole ethos of Vaubans Guide and my advice is to go DIY, but letter ping pong never works, and saying that you want to avoid Court and NWNF leaves you in a very weak position, be tough go for the NBA and get your Compo without NWNF

Go get


NoviceAngel

tpdo

I am one of the luck few who got Jet2 to pay up (after a few rounds of letter ping pong, I sent a letter before action and hey presto) but believe it or not I returned the cheque.


In my covering letter I explained that I was within my rights to ask that the €800 due should be converted at the rate pertaining at the date of my claim not that at the date of payment. I had stated in my LBA that " In settlement I will require GBP not vouchers, converted from Euros at the rate pertaining at the date of claim." and they had ignored this.


You may consider me to be foolish and nit picking but I reasoned that I had waited a year what is a few more weeks, and if I cash the cheque I would then be arguing from a position of weakness.


The point is that if they had have processed my claim promptly rather than waiting 14 months I would have received £50 more. Its almost like they are being rewarded for their delaying tactics!


In their reply they state that the conversion rate that they use is the one of the day that they process the claim and (perhaps even luckier) I now have the cheque back!


I have researched again on this with mixed results. There are some indications that it should be in £ converted from € at the rate on the day of claim (A case in Liverpool where easyjet were being pedantic and issuing euro cheques!) and references to conversion at the rate on the day of issue.


Apart from perfectly understandable cries of "quit whilst you are ahead" does anyone have definitive information on this?


Thanks

howticklediam

Exchange rate is something you need to argue the toss about if you go to court and it's basically up to the judge.

Blake v Easyjet may be persuasive in a court room but it's not binding. I can't see j2 taking much notice of you outside a court room.

I think you'd better just take it.

tpdo

Mr Ticklediam.


I think you are right. In the absence of any regulatory statement on this the airlines, and particularly J2, will just please themselves and choose the best rate/date for them.


I shall skip all the way to the bank tomorrow!


Thanks