Flight delay and cancellation compensation, Jet2.com ONLY

NoviceAngel

The law has NOT changed but it's been clarified by the Supreme Court, what you received is a standard fob off reply from Jet2 you need to read Vaubans guide and get a claim in for compensation

NoviceAngel

111KAB wrote: »

Almost definitely worth pursuing but do not expect an easy ride with these jokers. They will continue to confuse you so if not willing to be confused use a no win no fee to get around three quarters back.

I would respectfully agree 100% 111KAB, I always advise you try to go it alone, but with j2 and even your 'friends' at Monarch, unless you have an awful lot of time on your hands, to read things through and have have the determination to see it through what could possibly be a long drawn out process, sometimes the NWNF option is the correct one to follow....

MrsVeryCross

Thank you for your replies, and I think I will go down the NWNF route and will post on how I get on.

howticklediam

MrsVeryCross wrote: »

Watched Martin on Friday night which prompted me to dig out my reply from Jet2 dated January 2013 for a flight delayed in 2011. Jet2 said that I was not entitled to compensation as the delay was "caused by an unexpected flight safety shortcoming". I am now confused after watching the TV to whether the law has changed or if this is once again worth pursuing. Please can anyone clarify?

If you are claiming from 2011 they will definitely use the time-barred defence, because the T&Cs have a 2 year limit to "bring an action". Mine was Feb 2011. I am fighting this and have done a fair bit of research into why it's unfair.

If they go for this, come back and I'll give you some pointers. But if you go MWNF then they will presumably argue this point for you.

Skid_Marks

As a result of an enquiry to Bott & Co regarding the status of his Jet2 claim post Fox v Jet2, a work colleague has received the following response:

'The decision of Mansfield County Court was a first instance County Court decision so it is not binding on other courts. As it happens the decision at Liverpool will also be a first instance County Court decision too, but the reason it is so important is that every claim goes through Liverpool so that decision will be applied at Liverpool - and by definition every case.
We were in attendance at the hearing in Mansfield and will likely make reference to it at the hearing, but Liverpool will want to hear the issues for themselves and make there own decision. As there are over 1000 cases at Liverpool and perhaps a handful at Mansfield we belive this decision is more important.'

Good news if you have a claim in the pipeline at Mansfield but still a case of 'you pays your money and takes your chance' it would seem if you have a claim being heard elsewhere.

yozzer1941

hi had adelayed flight sept 2012, sent letter in dec to jet 2 was asked to send proof of flight ie tickets etc.
waited approx three months they they sent me letter compensation refuse.
In june 2013 sent letter again asking them to revue claim due to result of the court case that they lost.
In july received correspondence back from jet2 stating unable to do anthing at the moment as they were appealing the decision but would keep all my details on file and be happy to reacess my claim when the out come of the appeal was known.
waited 4 weeks after they had lost appeal sent correspondence to them again asking for compensation.
received correspondence on 23 january that my claim is time barred can anyone please help

NoviceAngel

yozzer1941 wrote: »

received correspondence on 23 january that my claim is time barred can anyone please help

All standard with Jet2 I'm afraid, the good news is that's hogwash from Jet2, the actual time limit is 6 years, search the forum for 'Dawson' and read Vaubans guide.

Cheers,

NoviceAngel

JPears

yozzer, read through this thread going back probably a dozen pages. Its the latest stunt from Jet2 and others, saying you "agreed to terms and conditions" barring you from taking action (note action, NOT legal action) to make a claim.
If your booking confirmation does not contain these specific terms and conditions they haven't got a leg to stand on. There are many other factors in this 2 year BS and it has yet to be tested in court AFAIK.
You might need to use a NWNF firm to further this to your best advantage.
It would be interesting to hear from Bott & Co what their view is on this latest specious argument proffered by Jet2?

NoviceAngel

Yes, I was late to read about this latest stunt from Jet2, here I cover my thoughts, but these are just my uneducated thoughts, is legal magpie still with us? it would be interesting to hear what someone with a legal background thinks.....

http://forums.moneysavingexpert.com/showpost.php?p=67553476&postcount=1639

Vauban

JPears wrote: »

yozzer, read through this thread going back probably a dozen pages. Its the latest stunt from Jet2 and others, saying you "agreed to terms and conditions" barring you from taking action (note action, NOT legal action) to make a claim.
If your booking confirmation does not contain these specific terms and conditions they haven't got a leg to stand on. There are many other factors in this 2 year BS and it has yet to be tested in court AFAIK.
You might need to use a NWNF firm to further this to your best advantage.
It would be interesting to hear from Bott & Co what their view is on this latest specious argument proffered by Jet2?

I understand that this two year point has been tested at the County Court level on a number of occasions. And the result has been ... mixed.

Sometimes the judge has agreed that the T&Cs form a binding agreement, sometimes they have disagreed and said it is not binding. If I have understood my contacts right, both sides are considering appealing the cases they have lost, so this point is likely to ascend up the court hierarchy again - as Huzar and Dawson did.

Not very satisfactory perhaps - but no one should dismiss the two year point as a silly gambit (unlike the latest "hidden manufacturing defect" tripe). The advice is - and has always been - to apply for your compensation as quickly as possible and, if the airline give you the run-around, get a legal action started without delay. If you wait for more than two years, all is far from lost - but you add another complication to the mix.