Flight delay and cancellation compensation, Tui/Thomson ONLY

kandm_2

delvey wrote: »

So when do I have to pay the hearing fee?
Thanks for the advice

My hearing fee is due 5 weeks before the court date, I got documentation from my local county court telling me what needs to be done & when.

bazaar_2

delvey wrote: »

So when do I have to pay the hearing fee?
Thanks for the advice

once your case is allocated to local court, you'll get the notice of fee then.
One thing you should try an do is keep tabs on the dates,. for instance, your DQ is due to be in by XX XX XXXX. etc etc. Itll help fix things in your mind,

tr54vrs

Hi,

My partner and I were subject to delays and cancellations on our recent trip, I will outline briefly below.

Outbound flight on 22/06/2013

From Edinburgh Airport to Sharm El Sheikh

Scheduled departure time 13:55
Actual departure time around 20:30
(with a take off and landing back in Edinburgh in between)

Cause: faulty toilets


Inbound flight on 29/06/2013

From Sharm El Sheikh to Edinburgh Airport

Scheduled departure time 21:35
Actual departure time 14:00 on 30/06/2012

Cause was stated to be air traffic strikes, however 3 UK flights left that same day including a Glasgow flight at the exact same time as ours was supposed to be.


After reading details on “EC Regulation 261/2004”

I was under the assumption that as my outbound flight departed from the EU on an EU airline and my inbound flight landed in the EU on an EU airline I could be entitled to compensation for both flights.

However, after using the claim checker through [FONT=&quot]Bott & Co[/FONT] it would seem that I may not be entitled.

Can anyone shed any light on this? I have already submitted the standard letter to Thomson requesting compensation under the regulation almost 3 weeks ago.

Basingstoke_Betty

tr54vrs wrote: »

Hi,

My partner and I were subject to delays and cancellations on our recent trip, I will outline briefly below.

Outbound flight on 22/06/2013

From Edinburgh Airport to Sharm El Sheikh

Scheduled departure time 13:55
Actual departure time around 20:30
(with a take off and landing back in Edinburgh in between)

Cause: faulty toilets


Inbound flight on 29/06/2013

From Sharm El Sheikh to Edinburgh Airport

Scheduled departure time 21:35
Actual departure time 14:00 on 30/06/2012

Cause was stated to be air traffic strikes, however 3 UK flights left that same day including a Glasgow flight at the exact same time as ours was supposed to be.


After reading details on “EC Regulation 261/2004”

I was under the assumption that as my outbound flight departed from the EU on an EU airline and my inbound flight landed in the EU on an EU airline I could be entitled to compensation for both flights.

However, after using the claim checker through [FONT=&quot]Bott & Co[/FONT] it would seem that I may not be entitled.

Can anyone shed any light on this? I have already submitted the standard letter to Thomson requesting compensation under the regulation almost 3 weeks ago.

Hi - if the flights were operated into or out of an EU airport then you can claim - it would help to know the carrier - I'm assuming Thomson Airways as you're on this thread - if so, then yes, you can definitely claim both directions - the traffic strikes one is a bit more tenuous as strike action can be classed at EC's - you would have to have a ton of evidence as to which flights did land/depart from both airports and at the same time.

delvey

Which case vs finnair is it that states about aircraft being used on a previous flight?

tr54vrs

Basingstoke_Betty wrote: »

Hi - if the flights were operated into or out of an EU airport then you can claim - it would help to know the carrier - I'm assuming Thomson Airways as you're on this thread - if so, then yes, you can definitely claim both directions - the traffic strikes one is a bit more tenuous as strike action can be classed at EC's - you would have to have a ton of evidence as to which flights did land/depart from both airports and at the same time.

Well the package holiday was booked through Thomson, however, we ended up on a "flysunwing" aircraft with a Thomson sticker on the side. We had one of these planes each way.

I am aware that the second flight may be dubious for compensation. I believe that our plane was stuck somewhere because of an air traffic control strike in Greece.
My thoughts on this is that as the airspace wasn't closed at the time of our flight (a Glasgow flight left on time 21:40 on 29th) shouldn't they have made sure a plane was available for us in Sharm?

Apologies for all the questions, want to get this right.

I also have a fairly detailed breakdown of all that happened over the course of the 2 delays. I have a lot to more to bring up if they stall.

dpccrc6

Centipede100 wrote: »

Nowhere have you stated on the forum what your routing was together with dates, times etc so it would be useful to have these, not least so that others who may possibly have been on the same flight can benefit from your experience or vice versa.

It would be useful to find out not just what the weather was like at departure and arrival airports but also to see what impact this so-called extreme weather had on other airlines either operating the same route at a similar time to your own flight or a similar routing to that of your flight at the same time of day.

Hi the details of our flight were


Tuesday 21/12/2010
Birmingham to Tenerife flight number TOM7272


Having looked through the flight notes for this flight, they read:


(We have one or more data sources for this flight, but encountered a technical problem whilst trying to determine the final status)


Surely if the had been adverse weather conditions that would have been a simple update?


I am now in the process of completing my Small Claims Track, would anyone be able to advise where I could get any information in regards to any other flights from Birmingham on that day?

Basingstoke_Betty

tr54vrs wrote: »

Well the package holiday was booked through Thomson, however, we ended up on a "flysunwing" aircraft with a Thomson sticker on the side. We had one of these planes each way.

I am aware that the second flight may be dubious for compensation. I believe that our plane was stuck somewhere because of an air traffic control strike in Greece.
My thoughts on this is that as the airspace wasn't closed at the time of our flight (a Glasgow flight left on time 21:40 on 29th) shouldn't they have made sure a plane was available for us in Sharm?

Apologies for all the questions, want to get this right.

I also have a fairly detailed breakdown of all that happened over the course of the 2 delays. I have a lot to more to bring up if they stall.

Sorry - will have to pass this over to those who know better than me!
BB

pymers

Vauban wrote: »

This is just drivel. They have no case here, but are clearly writing extensively solely in order to put folk off. And it's effective - I'll give them that. But it cannot hide the fact that you are due compensation by law, and that nothing the airline has written provides an exemption. But you are almost certainly going to have to start court action before you will be taken seriously.

Read the FAQs on page one of this thread, including the link "What to do next".

do you think I should write to the CAA first and send them a copy of the letter Thomson has sent me (previous post) or should I start court procedures
thank you

zzx

How many of us have recived a fake defence from Thomson, signed as a true statemen t of fact? In my case they cited air traffic control as the cause of a 17 hour delay.
When I prodduced a witness statement from the person responsible for time slots in 2010 at Gatwick, Thomson changed their defence to EC.
If there is a pattern here of Thomson signing true statements of facts then changing their defences perhaps we can deploy this to mutual advantage.
surely courts would not be happy with this abuse of process?