Monarch delays & Compensations. Listed flights denied in O.P.

legal_magpie

Well done Sue. Great result

JPears

:beer::T:rotfl:

silversue wrote: »

yes, got interest but gave them a discount

silversue_2

Tyzap, you asked for a summary .... the case was started in February and subsequently referred to Liverpool, then Watford, then Luton, then Bedford.

Defendant sent a response to my claim disputing and saying it was extraordinary circumstances. The court asked me to complete the Directions Questionnaire.

In June we were asked by Liverpool Court to supply consent for myself and husband to stand joined as claimants. This was sent to the Court and the defendant.

In July I received a letter from defendant 'without prejudice' saying they were no longer disputing the claim and they offered basic EU compensation and court costs. I declined since no interest was taken into account and I also pointed out that I'd used the exchange rate on the date of the Court Action which was incorrect since I should have used the exchange rate present on the date of our flight.

I then received email from them saying I couldn't change the amount claimed but they offered £100 interest. The case was 6 years old, so the interest they were offering was not acceptable. I replied that I would accept an amount of statutory comp based on the exchange rate for the date of our flight plus £200 interest and court costs. They accepted this and the cheque followed. EOS

Very pleased it's all over now. Many thanks again to this site and to those who helped me.


If you want to know anything else, please feel free to ask.

JPears

Well done for holding out.

Tyzap

Many thanks silversue,

I think that it helps everyone, including me, on this forum to know what they may have to go through, just to receive their legally due compensation.

It also proves that claimants, such as yourself, needs to be pretty determined too.

Thanks for posting your story:)

Vauban

Yes - very well done, SS. You showed great persistence, and Monarch are utterly pathetic. I'm really pleased you got the result you deserved.

JPears

Perhaps you should also write a letter of complaint to the CAA detailing the misinformation and obfuscation Monarch deliberately and vexatiously placed in your way?

mhoc

I've just come on here to this Monarch thread to see if anyone has ever successfully managed a claim for this delayed flight.
- just come across the official letter from Monarch given to passengers.

The flight was ZB649 from Larnaca to Manchester GB on 10th August 2012 - the flight was 27 hours late getting into Manchester due to technical faults.

My son was stationed out there and he was flying back on leave - he has since changed his email address so I am not sure if he still has access to his old email address and boarding passes.
He would have paid with his bank cards registered at the home address but again I am not sure about tracking down old bank statements form the time to prove he paid for his flight

Tyzap

mhoc wrote: »

I've just come on here to this Monarch thread to see if anyone has ever successfully managed a claim for this delayed flight.
- just come across the official letter from Monarch given to passengers.

The flight was ZB649 from Larnaca to Manchester GB on 10th August 2012 - the flight was 27 hours late getting into Manchester due to technical faults.

My son was stationed out there and he was flying back on leave - he has since changed his email address so I am not sure if he still has access to his old email address and boarding passes.
He would have paid with his bank cards registered at the home address but again I am not sure about tracking down old bank statements form the time to prove he paid for his flight

Hi mhoc,

If it was a delay due to a technical fault he would almost certainly be due compensation.

He should claim EC261/2004 compensation directly from the airline.

It makes no difference to his claim whether anyone else has claimed for the same flight, either successfully or otherwise.

Don't let him put off claiming due to the lack of boarding cards.

Good luck.

Alan_Bowen

With the administration of Monarch Airlines this morning, any unpaid claims are now likely to remain unpaid. It appears the airline is insolvent so no one should consider expending any funds, such as court fees, until the situation becomes clearer.