Monarch delays & Compensations. Listed flights denied in O.P.

LBD

Just a thought, the airlines may well be members of this kind of forum and looking for tips....

This is purely my own thought, it is not meant to be taken as legal and binding or factual...it is just the thought of an ordinary member of the public.

suelees1

Bolly13 wrote: »

Are there any stories of anyone fighting the exceptional circumstances standard response and winning?

There have been so many posts I've lost track, Bolly13. Some airlines have paid out but I really can't remember if these are the ones which initially spouted spurious exceptional circs reasons. Good luck with the trawl

glentoran99

LBD wrote: »

Just a thought, the airlines may well be members of this kind of forum and looking for tips....

This is purely my own thought, it is not meant to be taken as legal and binding or factual...it is just the thought of an ordinary member of the public.

I've no doubt they are, but they should and will be well versed in the law and their obligations

glentoran99

The social media girl from monarch pretty much told me that, that is they would not be paying compensation unless they had absolutely no choice

keftin

I have not received any response as yet but if it were the excuse of an extraordinary fault, I would want to see a copy of the fault report and a copy of the repair report. I certainly would not take it at face value.

A court would expect you to try and verify the facts before turning up in court (regardless of whether or not you agree it was an 'extraordinary' event).

glentoran99

Have handed it to the CAA now, as my case should i go to court would be useful if they back me up

LBD

glentoran99 wrote: »

I've no doubt they are, but they should and will be well versed in the law and their obligations

...

:rotfl: we know they are well versed in the law, and what their obligations are, despite not fulfilling them, but they are perhaps using just what we have seen in response as the defence....if we give specific details or arguments on open forum that we are using in our defence then they will in a manner of speaking be forward...

Glen its similar in some way to the early cases in bank charges that went to court....bog standard basic defence submitted, then they got a bit more detailed and cases started being won, what was then found was when the info was out there the banks knew the arguments before you got to court....

Perhaps not everyone was involved in that or PPI and might not have known...

I was meant purely to make people who might not have been involved in anything this aware...

I remember the first bank cases I was one..:)

glentoran99

So phoned monarch and they pretty much told me to go away and take it to the CAA

111KAB

glentoran99 wrote: »

So phoned monarch and they pretty much told me to go away and take it to the CAA

CAA will not do anything other than possibly comment/examine Monarch's statement. They may give you their opinion and there is a possibility they may contact Monarch but at the end of the day the only way you can force Monarch to take note is to take them to Court.
In your case (Mombasa I believe) I understood the CAA were now only dealing with 'problems' which were either in UK airspace or airports - worth trying to seek a comment from them but in my case (Spain) they have now refused to comment on my delay reasons/Monarch's refusal to compensate and I am having to deal with Madrid.

glentoran99

111KAB wrote: »

CAA will not do anything other than possibly comment/examine Monarch's statement. They may give you their opinion and there is a possibility they may contact Monarch but at the end of the day the only way you can force Monarch to take note is to take them to Court.

The CAA told me they will contact monarch to obtain further details, It also says so on their site, I would be happier going to court with a positive CAA opinion, I know they cant force monarch to take note but it would strengthen my case