Ask Atos Healthcare disability assessment questions

Atos_Healthcare_representative

schrodie wrote: »

Care to put a figure on that rather sweeping statement???

Hi schrodie

I don’t have a figure, but most of the assessment centres contain no assessment rooms that are fitted out like this.

JS477

Atos_Healthcare_company_representative wrote: »

Hi schrodie

I don’t have a figure, but most of the assessment centres contain no assessment rooms that are fitted out like this.

I too was interested in this claim. If you don't have a figure how can you assert what you have stated. Don't you think you should go and make a phone call and find out!!

We know that claimants are under observation from the moment they enter the car park to the time they re-enter the car park (HCPs watching claimants through their processing room windows) so trying to denying such is rather pointless.

Can you also try to answer my question about how many Atos "doctors" and "HCPs" are under investigation by their respective regulatory bodies?

sicknotethefirst

I'm sure on here the Atos rep said that the figure is much lower than this?

The committee found 38% of appeals against the DWP's decisions had been successful.

SandraScarlett

Hi, I wonder if someone could offer some advice please. I'm one of those strange people who quite like completing forms, :eek:so I often do these for family, friends and neighbours.

One of these, who is a 64 year old lady, receives DLA HRC and LRM, which was due to be renewed in December last year. Since the original award her mobility has seriously deteriorated, so I listed all the medical details etc, she sent it in October, but when her renewal letter arrived, she's been awarded the same HRC and LRM but indefinitely.

She asked me to write a letter on her behalf, repeating her worsening mobility problems, which I did, and has now phoned in a panic, to say that she has received a letter from ATOS, to say that a doctor is making a home visit next week. She's phoned and confirmed the time is OK, and asked me for help but

(a) I know nothing whatsoever about ATOS (I don't even know what it stands for)

(b) I can't be with her anyway, even just as a supporting friend and

(c) I don't know what an ATOS home visit by a doctor entails.

I've suggested she reads through all the info on the copy of the form that I did for her, and writes down how receiving HRM DLA would help her, for instance, she could afford a taxi to places like the library, her classes that she attended for about 20 years, visiting friends etc.

I know she's a hermit at the moment, because the bus stop is too far away for her to walk to and even though she has a car, some days she hasn't the strength in her limbs (arthritis) to drive, and I know all her shopping is delivered.

What other advice should I give her please, other than to wait to be asked questions and think before she answers, and should she ask to see a copy of any form that is prepared by the doctor?

Many thanks.

xx

isolation

SandraScarlett wrote: »

She asked me to write a letter on her behalf, repeating her worsening mobility problems, which I did, and has now phoned in a panic, to say that she has received a letter from ATOS, to say that a doctor is making a home visit next week. She's phoned and confirmed the time is OK, and asked me for help but

(a) I know nothing whatsoever about ATOS (I don't even know what it stands for)

(b) I can't be with her anyway, even just as a supporting friend and

(c) I don't know what an ATOS home visit by a doctor entails.

Hi,
If it was me, I would ask her to have it rearranged to a time when she can have someone with her. Under no circumstances would I let an ATOS HCP be alone with a vulnerable person.
Also I would request that either they record the visit or allow her to do so.

She may be lucky and have a competent one or she may have one as bad as the one who 'assessed' my partner.

Hope that it goes well for her,
Dee

sicknotethefirst

isolation wrote: »

Hi,
If it was me, I would ask her to have it rearranged to a time when she can have someone with her. Under no circumstances wold I let an ATOS HCP be alone with a vulnerable person.
Also I would request that either they record the visit or allow her to do so.

Hope that it goes well for her,
Dee
http://dwpnegligence.wordpress.com

Excellent advice :T Don't even think about trusting Atos with a vulnerable person, in fact I would trust them with my dog!!!!

schrodie

Also never let a so called Atos "healthcare professional" to e.g. use your toilet as they'll probably have a sneaky look around without you knowing.

schrodie

JS477 wrote: »

We know that claimants are under observation from the moment they enter the car park to the time they re-enter the car park (HCPs watching claimants through their processing room windows) so trying to denying such is rather pointless.

Checking one of the Atos "Training Manuals" it says this:-

"Claimants are best observed when distracted; e.g. on being called in the waiting room, and just before and after examination."

Atos_Healthcare_representative

Mordred12 wrote: »

So the question's I ask the Atos Rep are..... Are the Atos doctor impartial with regards to the medical?

And two is their any connection between any of the Atos Reps and Fridge3?

Hi Mordred12

all our HCPs are registered with their relevant professional body, and as such are duty bound to act according to their professional standards, as well as the processes and practices laid down by DWP/Atos Healthcare. They must remain objective and impartial when constructing their reports, and their advice must be justified with reference to the evidence gathered. Regular random quality audit reviews all aspects of the reports produced, including consistency between the evidence present and the advice offered.

Regarding your second query, we don’t know who Fridge3 is but they do not represent the official views of Atos Healthcare. You’ll only ever hear from us using the ‘Atos Healthcare Rep’ username.

sicknotethefirst

They must remain objective and impartial when constructing their reports, and their advice must be justified with reference to the evidence gathered. Regular random quality audit reviews all aspects of the reports produced, including consistency between the evidence present and the advice offered.

More lies :mad::mad::mad: