Ask Atos Healthcare disability assessment questions

JS477

Muttleythefrog wrote: »

To how many? And how many are currently functional?

There's also anecdotal evidence suggesting that WCAs haven't been able to be recorded because Atos claim they didn't have a "HCP" capable of operating an audio recording device!!

seeya23

JS477 wrote: »

There's also anecdotal evidence suggesting that WCAs haven't been able to be recorded because Atos claim they didn't have a "HCP" capable of operating an audio recording device!!

or they wont buy them

JS477

seeya23 wrote: »

or they wont buy them

Or all of them are "broken"!!

Here

Muttleythefrog

Atos_Healthcare_company_representative wrote: »

An electronic version of the questionnaire is available on the DWP website. This would still need to be printed off to be sent in, but it can be typed into first.

I strongly advise people first do a 'save as' of the ESA50 pdf document to their computer or equivalent storage device and use that form before typing. If one enters information into the pdf on the website then you won't be able to save changes (unless you of course do a save as at that time) - and I would assume many claimants won't complete the form in one session and will want to keep a 'permanent' copy (quite possibly to make completion next time around less demanding).

mazza111

Good advice from Muttley as usual. And don't be the fool that I was last time round. Keep a copy of the form for your own records, it's amazing how many seem to go missing.

wild666

Why are HCP's not fully identifying themselves to the claimants? i.e. if the claimant asks for the number they have been given by the GMC/NMC or other medical body the HCP is registered with why won't they give out that number, HCP's claim they do not have to give out their registration numbers when asked for it. When the claimant then checks the name on the appropriate site they then get a list of names matching the name given at the assessment in some cases.

sicknotethefirst

Perhaps so they can't be checked?

Atos_Healthcare_representative

Lady_Andrea wrote: »

Why Atos doesn`t take into consideration medical reports?

Are Atos assessors on commission?

Hi
Our health care professionals take into account all relevant information that is available. It is important to remember that, although all medical information is useful to the healthcare professional, it is the elements of medical reports that refer to capability that is most significant.

None of our healthcare professionals are on commission.

Muttleythefrog

Atos_Healthcare_company_representative wrote: »

Hi
Our health care professionals take into account all relevant information that is available. It is important to remember that, although all medical information is useful to the healthcare professional, it is the elements of medical reports that refer to capability that is most significant.

None of our healthcare professionals are on commission.

THEY DO NOT ALWAYS DO THIS! (First time I've ever raised my 'voice' on MSE!) For example they sometimes do not read the ESA50 (obviously relevant) they have in their possession prior to the medical commencing as they do not have time to (or can't be bothered). How many times do you need to be told. That's why I've asked the question I have... what does the claimant (customer) do when they find the HCP has not studied relevant information as required to do and are in a medical assessment situation? If you do not know the answer, just say so and I'll stop asking. I'm not here to make you look silly, I'm here because I want information on a subject it appears is well within the bounds of what is set out at the start of the thread.

schrodie

Muttleythefrog wrote: »

THEY DO NOT ALWAYS DO THIS! (First time I've ever raised my 'voice' on MSE!) For example they sometimes do not read the ESA50 they have in their possession prior to the medical commencing as they do not have time to (or can't be bothered). How many times do you need to be told. That's why I've asked the question I have... what does the claimant (customer) do when they find the HCP has not studied relevant information as required to do and are in a medical assessment situation?

It would be interesting to see how often the Pre-Board Check system is carried out and how often ESA113 forms are issued!