5star metropolitan hotel London 1.1.14 £18

GingerDi

http://www.trivago.co.uk/region.php?query_path_name=London&dealform_hotel_from_date=We%2C%2001%2F01%2F14&dealform_hotel_to_date=Th%2C%2002%2F01%2F14&room_type=7&javascript=1&from_day=1&from_month=1&from_year=14&to_day=2&to_month=1&to_year=14&dealform_referer=2&timestamp=1357642839&path=38715&view_type=0&pagetype=hotels#price_region:"request_ident=&url_hash=3aef5b7783ec1bfc40f72273fa5ef770&path=38715&date_range::from=1388530800&date_range::to=1388617200&room_type=7&offset=0&do_available_search=true&include_all=0&order_by=price%20asc&view_type=0&geo_use_distance=0&category_range=0,1,2,3,4,5&category_search_condition=0&limit=25&geo_code::longitude=-0.127668&geo_code::latitude=51.507359&timestamp=1357642839&overall_liking=0,1,2,3,4&sem_headline=0"

but now it says the hotel can't take any bookings at the moment

adoreholidays

A_Phoenix_of_Tangerine wrote: »

Do you think you could post this email for us to see please? Could be really useful Thanks x

Sorry unable to do this as contains link to personnal info

GingerDi

adoreholidays wrote: »

Sorry unable to do this as contains link to personnal info

just sign up to the newsletter on booking.com. The email comes through instantly. I've had a look and doesn't help on this specific issue.

vikki_20

Where do we find this chat room please?

acer

vikki_20 wrote: »

Where do we find this chat room please?

Go through the link on post 13, scroll down the page and you will see hotel chat, you have to register to post on it.

veruccasalt

kolibri wrote: »

Aaaah, what a shame I missed it, I am now off to hang myself.

Tasteless comment of the year award goes to.....:(

oyster28

well i got two nights for £36 after 5 or 6 trys getting the right dates at 3am we was shattered but well worth the hassle got email from bookings.com with my confirmation amazing deal thanks cant wait now so happy just need good deal on travel now lol :j

Jobsworth2510

fuming I didn't catch this one!

oyster28

what a let down not happy:mad:

Please, be kindly advised that we have just been contacted by the Revenue Manager at The Metropolitan and they informed us that the rates of your reservation, i.e. GBP 18 per night, are unfortunately incorrect and cannot be accepted. The hotel has advised that this discrepancy comes as a result of a system error that had ocurred at the time your reservation was made.

Please, kindly note that our co-operation with The Metropolitan has resulted in the hotel agreeing to offer you a compromise rate of GBP 149 per night, room only, exclusive of VAT - fully pre-paid, which is lower than the correct standard rate for this room type and dates. Alternatively, the hotel would accept cancellation free of any charges.

We would appreciate it if you could inform us at your earliest convenience of whether you wish to accept the offer made by the hotel, or whether you would prefer to cancel your reservation without penalty.

In the meantime, please do not hesitate to contact us, should you wish to discuss the matter further, or if you have any other questions.

Please, do accept our most sincere apologies on behalf of the hotel for any confusion and inconvenience this matter may cause you.

A_Phoenix_of_Tangerine

Well, I haven't received any kind of cancellation email from booking.com or the Metropolitan themselves.

In the 'chat' box on this page, http://london-hotels.co.uk/metropolitan-hotel-350.html the admin are saying that the hotel aren't happy we got to book at this price...

What will happen, I wonder? Will this prestigious hotel risk a potential nose dive in public relations by handling this badly?

Answers on a postcard, please