Yeh Nice One Martin .......... Not

[Deleted User]

The charges are extortionate. It costs the bank nothing but a few lines of software to bounce a transaction. As for the poor old shareholders well it looks like a 0.2% drop in the dividend for them big deal theyll just have to take the hit and lose a porportion of stock value, sell shares short .

The fact is it was illegal for the banks to do this, its very easy to rack up thousands of charges just look at the case of the person who got one income support payment late (not their fault) and then the charges snowballed into several thousand.

As for martins fault, he didnt discover it was illegal for the banks to do this he just helped spread the word. Dont shoot the messenger.

I havent reclaimed any back as i havent been charged any but have recently pursuaded a bank to cancel some they made on a technicality.

Will it effect the money we get back from the banks, savings rates, mortgage rates? NO! because there are loads of idiots out there who dont care if they pay 15 quid a week for some private banking special service with extra free lame insurance, get 0.0001% interest on there savings and be special friends with their bank. So banks will always do loss leaders and then complain that we abuse the loss leaders as we were meant to stay loyal and be their best friends. Banks are just a computer with lots of algorithms to make them money I dont want to be friends with that. Best to read up as to what the rates are and be loyal to the rate.

AIM££

I'm sorry but how rude are you trademark?! Someone who doesn't just run a website who may have a big house has done a little bit better than the rest of us shares some wisdom with us and it's a problem? So I just rob my bank of what's legally theirs do i? Correct me if I'm wrong but it was me who paid the charge, so it's my money. I used to work for Natwest and there is such a thing as earning a comfortable living, sitting around in a comfy office watching the money roll in while the staff who serve the public and try to earn the company more profit get paid nothing hardly. If we're causing such a problem by claiming back our charges then maybe they should pay their managers less! And I know that you work for a bank, you know just a little bit too much about it!

AIM££

People like "trademark" make me feel sick, who like me opened their first bank account when they were really young, who like me stayed a faithful customer to that bank, who like me chucks away the leaflets they send with their statements. You can call me a moron you can do whatever you like, but at the end of the day, we're just human, and guess what some of us make mistakes aswell! When I went overdrawn I like "treademark" went into my bank to discuss a repayment plan/high risk loan but guess what they didn't want to know! I went to loads of different branches, spent hours on the phone and the only response I got was: when you get over a thousand pounds we can help you then!! Bang goes my credit rating! Call that fair? No! That's why I intend to give them their just desserts! That ok with you "trademark"?

AIM££

you sad sad little person! my advice leave this site and get on a site that you can go on everyday and criticise everyone else just to make yourself better! hugs!

hula-hoops

We are not costing the people who have no charges anything at all.

I have paid these charges to the bank and I am asking for them backin full - not a penny more.

The money they are hopefully refunding me is exactly the same amount as I paid to them in the first place. I am not stealing from anyone.

If we all were fortunate to not incur any charges, what would the bank do then?

AIM££

Exactly! I know I lost my temper a bit but I saw so many ways that Natwest made their money and it disgusted me, like giving homeless people bank account with benefits like home insurance and travel insurance when they have to pay £10 pounds a month for it! It just makes me sick! So if i decide that i want my money back why shouldn't i claim it? Good luck to all who are claiming their money back, it's rightfully yours so why not?

doitmyself

Uh-oh this one's been ressurrected!
I think the guy, and he's not the only one by any means is entitled to take the opposing view on this (how he makes his case is perhaps another thing).

I'm not claiming, like Yant and many others I wouldn't have (hardly) anything to claim but I'm kind of ambivalent more than pro-or anti. Good luck to all the claimers, it is your money.
The banks will not show their hand this side of the (extended) OFT investigation I guess, but there are more and more posts around these boards with people complaining about the 'unfair' antics of the CC's - changing payment dates, reducing limits, raising the interest rate and so on.

My feeling is the banks will do something similar to get back the money they regard as theirs, and one way and another they'll probably make sure they get it, and from whoever, including Yant, Trademark, myself and others who generally don't incur charges.
I think this in essence was the OP's point, although it was a long time ago and I ain't going back to check!

hula-hoops

Sorry but I still fail to see the logic.

For what it's worth I am claiming £440. That is the sum total (without interest) of the payments I have made over the last 6 years for the occasional slip-up.

If I get £440 back we are then quits. What does it have to do with anyone else and how much they have in their accounts? I could understand your complaint if we were all claiming compensation also and were asking for more than we actually paid.

doitmyself

hula-hoops wrote: »

Sorry but I still fail to see the logic.

For what it's worth I am claiming £440. That is the sum total (without interest) of the payments I have made over the last 6 years for the occasional slip-up.

If I get £440 back we are then quits. What does it have to do with anyone else and how much they have in their accounts? I could understand your complaint if we were all claiming compensation also and were asking for more than we actually paid.

Hi hula, you are talking to me?
I haven't complained, far from it I wished the claimers, that includes yourself good luck in getting your money back although as not a single case has been contested afaik I don't think good luck comes into it. You are, or soon will be as you say, quits.

The issue is that the banks are £x down as a consequence of the reclaim action. Forget the rights and wrongs for a moment they are paying out money they weren't, er, banking on paying out. Somewhere somehow that is going to hurt them. To you it's quits but you are one of many and business is a little more complex than just what happened today. If the baker sold all his bread today, great. If the dumbass forgot to bake any hot cross buns for tomorrow he's stuffed.

The banks will want this money back and they will get it back, and they may well impose, for example, an annual charge on all their customers as one way of getting it back. For those people, such as Trademark who have always paid their bills, never gone over their o/d limit etc. and always enjoyed free banking as a result may feel somewhat aggrieved by this, and clearly do.
That's my take, not necessarily my opinion.

maka wrote: »

I sent a letter for my partner to B-CARD on 24/03/07 claiming back £150 plus interest of £55.76 and we have recieved a letter back to day saying
they are prepared to offer the difference between the charge that you have incurred and the £12.00 fee recommended. Has the oft stated this is the case now? i thought it was "put on hold".
is this right?
do i just reply saying thanks but no thanks and still go for the full amount?

Hi
If its any help with the £12 sum of money, what it means is that the OFT will not get involved if the credit card companies charge £12 or less, so if they charged £30 a go then the OFT would take up the claim, its a guideline amount, so credit card companies have taken this as a green light to charge £12 per error, but there is no ruling that the sum should be £12.
Its a 50/50 either take the diffference or see it through to court.

Hi everyone,

I was recently successful in reclaiming £278 of charges plus interest from the Halifax - not the largest amount compared to many on here, but I was very pleased nonetheless. The reason I decided to claim was because 3 months ago, £120 of charges were applied to my account for 3 tiny transactions that sent me overdrawn by less than £12. At the time when I spoke to telephone banking, they were quite sympathetic and even admitted their charges were excessive in this instance, but refused to refund all of the charges, hence why I took further action.

I have today received a letter stating that I am liable for another £30 charge. I phoned to query it as my online banking does not show that I went overdrawn. I am confident that I can get the charge refunded, but the attitude of the Halifax call centre drone was really quite interesting, and quite different from the tone 3 months ago. She was immediately quite aggressive and confrontational (I always take great pains to be calm and tediously polite to these people) and she stated that there was no way I would ever get a further charge refunded if they had refunded in the past. She went unprompted into a big spiel about how their charges aren't illegal and they had only refunded before as a gesture of goodwill etc etc. Anyone would think it was HER money, and not mine!

I asked to speak to her manager and she threatened that if she did put me through, they would "PROBABLY" close my account down as I was abusing the terms and conditions of my account. I told her that this might be a little cavalier, as I also hold a very large mortgage with the group, plus credit card, husband's personal & business banking, and numerous savings accounts. At which, she immediately backed down, and said they wouldn't DEFINITELY close my account, but that I should speak to customer services, as she and her manager don't have authority to refund the charge, but customer services do.

The banks are obviously really starting to feel the pinch now, and this is filtering down to the rank & file. So, I will speak to the relevant people in customer services on Tuesday and sort this out, but folks out there need to be prepared for these little High Street Hitlers. Stay calm, don't react to their threats - they're being trained to try and scare you.

Theresa

:T Dear all MSE readers I thought I would post this article, which was taken from my local paper in Halifax. As you would expect the Halifax bank has its headquarters in the town and an unhappy customer took some very direct action against them this week. Laugh? . . . . I nearly made my trousers damp!


TAKEN FROM THE HALIFAX EVENING COURIER:


Bailiffs call at Trinity Road bank office



BAILIFFS left the Halifax bank HQ at Trinity Road empty handed today after trying to seize goods following a customer's successful court case against it.

Darren Share, of Manchester, was so fed up trying to get six years' worth of bank charges refunded from the high street bank he took the Halifax to court and won.
The small claims court awarded him the full amount of £1,900 plus costs bringing the total to £5,000.
But the Halifax still refused to pay up so he turned to the last resort - the bailiffs.
Yesterday they arrived and made a list of goods they will seize if the Halifax doesn't cough up the cash within seven days.
But Mark Hemingway, head of public relations at the Halifax, said Mr Share stands to lose at least 20 per cent of it in costs to the third party claims company, Charge Claims, who took the bank to court.
"We would always advise any individual to come to us directly," he said.
"We will always talk about bank charges and any other problem a customer may be having."

Last Updated: 04 April 2007

:T :rotfl: :T :rotfl: :T :rotfl: :T :rotfl:


I have an interest in bank charges as I recently recovered some from the Alliance & Leicester that they deviously took from me. I would encourage all readers to pursue their claims and feel confident based on my own success and the thousands of others including the gentleman above who ought to receive a medal for his own approach.

Last Saturday I ate in the Plateau restaurant in Canada Square, Canary Wharf. If anyone wants to see the resources of these greedy banks first hand call in there. It really is quite outrageous.

:money:

Mark

sammy01 wrote: »

Hi just a quick question. I claimed our bank charges for the previous six years about May 2006, unfortunately we have had a couple more since (not much) but can we start the process again from May 2006 to date ?

i dont see why not they are still illigally taking your money in which you are still entitled to.

It must be a depressing life where you spend hours a day arguing with strangers on a forum!

It's a lovely sunny day, just chill out and enjoy it!

UNDERGROUND

UNDERGROUND wrote: »

It must be a depressing life where you spend hours a day arguing with strangers on a forum!

It's a lovely sunny day, just chill out and enjoy it!

UNDERGROUND

No you're right :kisses: Thank you, I'll go and top myself now


What was your point?

upthewall wrote: »

When you have no choice but to have your salary paid by bacs, you have no choice but to open the account. Every bank has charges!!!

Your thread has outraged me!!! My H was paid off from his job with no notice. He was given his final pay cheque and week arrears. Cheque paid into account for over £1k. The day after the cheque cleared I paid all my bills for that month, by switch etc. Two days later the cheque bounced. We were Landed with over £400 of charges for that week and no income.

Bank clerks told us cheque had cleared and would not return, they would not accept liability for giving wrong information and would not give us any financial help cos we had just recieved charges on the account. The following week my maternity payment was paid into that account for £400 and we were over £1k overdrawn and had to get into debt to feed our 3 kids.

You may not be rich, just good at handling your money, but anyone can be caught out like we did and the charges start spiralling. Don't be to smug!!!!!

£400 of charges?!

Also, what you have said is wrong. The deposit showed, but nothing was cleared. It tells you exactly what your avaliable balance is.

Therefore, you were in the wrong, not the banks. You spent money which you didnt have, very simple.

I agree with most who talk about the repocussions of people claiming (and now claiming for the second time round :rolleyes: ) as I have said many times before on this board.

I have always looked after my account and credit cards and now I am getting penalised, credit cards interests have doubled (literally) Why? Because of all this, it's been warned about many times. Still cannot quite understand why Martin continues to promote this, apart from it brings a LOT of visitors to the site.

***Board Guide note, sorry this is another post where I seem to have merged several posts into one post when un-merging several threads***

IvanOpinion

Summary .. short term gain .. long term loss.

The changes are starting to appear on the market .. and there is a lot more to come. If only i had the faith that those people making the claims had maybe learned their lesson and would now act a bit more responsibly with their money .....

Ivan