Yeh Nice One Martin .......... Not

inmypocketnottheirs

How about banks having terms and conditions that are legally enforceable?

If banks did that, then customers who incur charges would not have a leg to stand on.

However, as it is, it is the banks that do not have a leg to stand on, and the ability for customers who have had these excessive fees charged to have them reclaimed, is probably the biggest single instance of consumer power.

Banks have been screwing their customers over for too long, and now is the time to hit these bullies back.

After all, if their terms and conditions were fair and enforceable, they would not be refunding, would they?

Al_Mac

inmypocketnottheirs wrote:

After all, if their terms and conditions were fair and enforceable, they would not be refunding, would they?

:T Top comment

angierey

Al_Mac wrote:

It's last thing at night, the only shop is about to shut, your children are starving, should the bank refuse your card?

Your going to say yes, if it was a real situation, I bet you'd be annoyed.

If I was in that situation I would put something back or buy a cheaper brand

earwig

oldwiring wrote:

I bet there are some unlike you who do not think they should pay any costs. Thy are the ones I detest.

i would be quite happy if they refunded me the amount they owe me less the true cost of going overdrawn im not out for a free ride with the banks but im not going to let them charge me more than what it cost

trademark

no about turn from me im afraid.

No i didnt mention that i felt there are some genuine cases who have been overcharged, its too obvious isnt it.

Customers who perhaps are too scared to complain, or not able to complain, maybe pushed into debt by a partner or through crime, but the majority of debt i feel is accumulated because we live in a buy now pay later environment.

And those who are in debt will ...deep down ... realise this, i was in debt so i understand, and why was i in debt, because at the time whilst on a low income i spent more money than i earnt on un-necessary luxury, luxuries i simply couldnt afford.

Those who agree with my opinions are currently out numbered and playing an away game here, the balance is not even as most here are looking for advice on how to reclaim their charges so have stumbled onto this thread.

A thread that was closed last night ...... for no real reason.

If we held this discussion perhaps in a public place the balance would be more even, more fair.

I will not accept the fact that the banks will not regenerate their lost penalty charges through their customer base, they will ....just watch

Al_Mac

angierey wrote:

If I was in that situation I would put something back or buy a cheaper brand

There is nothing in the account, you can't have anything, you're children are going to starve. Do you want them to refuse your card, yes or no?

The bank authorise or not based on many factors, if they let it through it is because they think that is OK based on how your account is normally managed, not because it is going to incurr a fee, in spite of it going to incurr a fee. It is a risk based business, they take the risk, but charge you for that risk.

krisskross

trademark wrote:

no about turn from me im afraid.

No i didnt mention that i felt there are some genuine cases who have been overcharged, its too obvious isnt it.

Customers who perhaps are too scared to complain, or not able to complain, maybe pushed into debt by a partner or through crime, but the majority of debt i feel is accumulated because we live in a buy now pay later environment.

And those who are in debt will ...deep down ... realise this, i was in debt so i understand, and why was i in debt, because at the time whilst on a low income i spent more money than i earnt on un-necessary luxury, luxuries i simply couldnt afford.

Those who agree with my opinions are currently out numbered and playing an away game here, the balance is not even as most here are looking for advice on how to reclaim their charges so have stumbled onto this thread.

A thread that was closed last night ...... for no real reason.

If we held this discussion perhaps in a public place the balance would be more even, more fair.

I will not accept the fact that the banks will not regenerate their lost penalty charges through their customer base, they will ....just watch

Thank you for coming back to suppoert the beleagured minority.

A lot of people posting on this thread will not accept any responsibility for their own debt and thus the charges. I AGREE that the charges are too high but what do we all want the banks to do? Make it a couple of quid for each transgression into unauthorised borrowing? Less than 10 fags or a pint of beer. Is anyone going to take any notice? There HAS to be something that stops people doing it. Although they won't owe the bank in penalty charges they will still have taken money without permission and owe that. Perhaps closing their accounts after a couple of warnings is what you would all prefer?

georgiasmum

I have been charged over the years due to their errors and sometimes mine. I never deliberately spent money that I didn't have. I believe that the charging of fees for account misuse/unpaid dd/bounced cheques IS a realistic deterrant for those who are a bit cavalier about their finances - however I believe that the fees/charges must reflect the true cost of what it costs the bank to manage them.
It doesn't cost £35-39 for an automated letter! I thought the whole basis for the reclaim the charges was that they were not lawful because they did not represent the true cost to the bank. I think fees/charges are acceptable as long as they are not exploitative!

AdamB

Should the poor pay for the rich? Or should everyone pay something?

Al_Mac

AdamB wrote:

Should the poor pay for the rich? Or should everyone pay something?

Every one should pay something, which it is how it currently is.

However the poor, I'm sure there are other types of people involved, not just poor people, are paying an unfair amount, in unlawful charges.

Those who don't pay charges or overdraft fees, contribute by having a credit balance, which is used in many ways, to lend as overdrafts, or loans or mortgages etc. Receiving a low interest rate.