moved posts

nickmack

Beate wrote:

In short: stick to the template or expand?

Stick to the template.

Empress17_2

Oh ok, Thanks,

Do you know if they are efficent with this service?

nixilix

Fair enough but financial difficulty differs entirly from stupidity..

theleek

Empress17 wrote:

Oh ok, Thanks,

Do you know if they are efficent with this service?

To be fair they were with me.I wrote asking for 6 years statements as per template letter,and they duly arrived within time schedule.

Sent my initial request for a refund back,got nothing for 3 weeks then sent a gentle reminder as per template letter,and yesterday i got a letter as per my post.Going to knock it back and go for full amount.Know full well what i was going to receive,however the fight must go on!!.

Dont have account with them anymore so i am fully prepared for court etc.One bit of advice though is to send your requests and any letters by recorded delivery.

Beate

Empress17 wrote:

Oh ok, Thanks,

Do you know if they are efficent with this service?

Yes. Ring the following free number: 0800 9525150 and request the charges. Ours arrived just 8 days later - for free.

freakybritgal

:beer: wow i can not believe it i got all my charges back from natwest and i only wrote them 1 letter it took all in all 3 weeks and my charges of £3192 are returned i did not ask for interest ,thanks everyone here could not of done it without this site .:T :money: :rotfl:
thany you
Cheryl:money:

Rex_Mundi

Well done!

Can you add your success to the sticky at the top of the board please.

Edinburghlass_2

If you are using Martin's Interest Calculator just don't put in the £10 credit.

lloydey

The total of my charges is £560 plus £105.86 interest = £665.86. But they have refunded me £10 and I havn't got a date for when they did this. Would I just deduct £10 from the grand total?

Rex_Mundi

dazed_and_confused wrote:

do i need to let them know i am rejecting their offer or shall i just continue with the court?

Write and tell them that you cannot accept £152 as full and final settlement of your claim. Tell them you will accept this as a part payment without prejudice, but seeing as this claim has not been settled in a satifactory way within the timescale you set out. You have already issued a court claim for the return of these charges. You will now be claiming for the charges+statutory interest+court fee.