Swagging in 2013 - Part 1

Lost2

dcwhole wrote: »

Hi, can I ask how how you were able to get it sorted so quickly as I completed a survey yesterday on TrialPlay which didn't credit, upon clicking the support button it does not show on there ?

try this link
http://www.trialpay.com/support/faqs/

I think it is the 3rd one down that you may need
hope it helps dcw

Happi

If you click on 'view our facts' in TP it takes you to a customer support page with a contact link.

Too late as usual

dcwhole

If anybody gets the TS 5 minute survey for 30 SB's don't bother as it can't be completed

Swagbucks_company_representative

agreed sam, all cool with me. thanks a lot

Happi

Nick, have you ever heard the term, ' not laughing at you, laughing with you'?

I think that's what happened on party day, it was quite funny when the page with codes was revealed before any code you must admit

I don't think anyone meant anything nasty by it, although there was a few moans yes but that was because everyone got up early to be there by 8am and in reality it didn't get going until the afternoon.

In the main we all love swagbucks or this thread would not exist!

maximus_leeds

RayKay wrote: »

Did you get an email confirmation or anything from the odd game website when you registered? I just submitted a ticket for missing SBs for it, but couldn't find a confirmation email from the game or anything...

Hey RayKay - nope, didn't have any supporting evidence, just told them politely it hadn't credited me despite being on the game for ten mins. They were fine with that - should imagine it was the sheer number of us complaining! HTH

ThriftyFelicity

Kantankrus_Mare wrote: »

Just received a TS on joining a channel 4 panel.

Anyone else had it?

I've had it as well. Didn't actually say if I'd been selected to join the panel, but got my SB credits at least.

Hope I get chosen, Channel 4 is great!

Swagbucks_company_representative

milo, i think FC is saying that users could police the walls in return for a reward that's all and there may be something in it. the way our model works is that we use third parties, both in special offers and surveys, so it is difficult to police it all.

so endless 'this and that hasn't credited' posts even though they were only done 5 minutes before don't really help. there is a protocol to follow, waiting to see if it does credit, then getting in touch with that wall's support and chasing it up, that often pays dividends, but what people are choosing to do now, perhaps because more and more people are doing it, is come on to FB to complain about this or that not crediting just as matter of course. not even to ask what to do about it. just because that's what people are more and more thinking the site is for.

'so and so hasnt credited. not a happy bunny.' that kind of post.

it has become de rigeur for some people simply to use the FB page to post about bad experiences, and perhaps some of those people would not necessarily think about using the FB page to post something positive when it does work. i would just like a slight adjustment of mindset that's all. more of a glass half full approach. but maybe i'm being unrealistic.

anyway...have a good day all

GromitFan

Code out on facebook for 4SB before 4pm.

HTH.

Swagbucks_company_representative

happi, yes that was a bit of a disaster tbh. it was a tech issue that i couldnt do anything about but it wasnt a great start to the day. i saw the funny side, but only later on....