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Who is actually responsible?

Went to asda to get a tenner cashback. bank acct in credit by £17.45 made one purchase of tictacs 40p plus tenner cashback. entered my pin but transaction subsequently failed. tried at 2nd terminal card issuer denied payment but asda had managed to debit another 40p from my acct. Checked balance with bank now had 6.49 available balance exactly 10.80 less than when i had walked through the door. Various locations given for where my tenner was most confusingly "in limbo" told 3-4 working days for tenner to be recredited to my acct. was actually after much travail put back less then 24 hours later. Who the hell has got my money in this instance and is it relly in LIMBO. kids went hungry that nite and now i'm forced to shop at tesco's !"!!!!!!!
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Comments

  • phill99
    phill99 Posts: 9,093 Forumite
    Part of the Furniture 1,000 Posts
    You are responsible for not managing your money better.
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    You're not forced to shop at tesco. That's a personal choice!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • ThumbRemote
    ThumbRemote Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    phill99 wrote: »
    You are responsible for not managing your money better.

    What a moronic statement. The OP clearly had managed their money.
  • Only having £17 left in the bank account to feed a family is not responsible so personally I agree they need to manage their money better.
    Thinking critically since 1996....
  • ThumbRemote
    ThumbRemote Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Only having £17 left in the bank account to feed a family is not responsible so personally I agree they need to manage their money better.

    You may not be able to manage; other people can and do.
  • lucy03
    lucy03 Posts: 520 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    People have very different circumstances. We have no idea what the original poster had spent their money on this month. Maybe they're spent it on cigarettes, alcohol and betting, but maybe they've managed their money perfectly well and have sadly had some expenses beyond their control.

    It occurs to me that having 17 pounds to feed a family until, for example, a payment comes in the next day, is entirely reasonable.

    The poster mentioned that the money had been refunded, so all is well. In terms of who was to blame, I'd query this with Asda in a polite way. They might be able to check what happened and give a gift voucher of a few pounds. Asda wouldn't want this happening to any customer, whether it be 10 pounds or someone having their card declined for 100 pounds and the money still going out.
  • preable
    preable Posts: 2,114 Forumite
    Debt-free and Proud! Mortgage-free Glee!
    Why the hell do you have £17 TO feed a family. I aggree that you need to manage your money better.
  • Valli
    Valli Posts: 25,529 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why buy the tic tacs then? You could have bought a loaf of bread (whoopsied, possibly) and shared it.
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    There are alot of people who live on very low incomes, the OP had what they had and no one has the right to comment on their money management skills. There are plenty out there with lots of cash who don't feed their families properly.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP why start this thread then drag up a thread ?
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