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Rooting phone voids warranty

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Comments

  • Lee still haven't heard from you.

    I've given up with the vodafone CS team response as they are still telling me it was my fault and I need to pay. No other comments around the shocking service from vf and the lack of response re issues.

    There seems to be a few threads out on other forums that this is becoming an issue with S3s.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi arm431888,

    I did reply to you a few days ago.

    To enable to follow up on matters for you could you let me know your email reference number from your previous contact with us?

    Thanks,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • arm431888
    arm431888 Posts: 15 Forumite
    Eighth Anniversary Combo Breaker
    edited 24 December 2012 at 6:56PM
    The ref my issues are logged under is #10721078 and it's been left that vf are still looking for me to pay for the repair. The ref from your team is #10787170. Look forward to your comments
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi arm431888,

    Thanks for coming back to me.

    I'll track your details down from the references provided and get back to you as soon as I can.

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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