Does anybody use iZettle for taking payments ?

Acc72

Thanks Chalkie 99.

I do like the look of Worldpay - hopefully it will soon be available to link to an i-phone.

davec1960

Acc72 wrote: »

Thanks Chalkie 99.

I do like the look of Worldpay - hopefully it will soon be available to link to an i-phone.

There is an option to register your interest as an iphone user
https://mobile.worldpay.com/

I am currently using it on Blackberry and am hoping they have the iphone version available when I upgrade next March/April.

stubev

hi, I have completed a few transactions using izettle via my iphone with no issues until I did a reversal on a payment which after a few weeks the customer said hadnt gone back into his account, the issue turned out to be that it hadnt actually gone out in the first place so all was ok. The problem I have had is that I initially put a request in to izettles support dept via email to which i recieved a auto response giving me a case number asking them to look into the problem. Over a week has gone by now with absolutely no communication from Izettle whatsoever despite 3 emails to them requesting a update. I still have not yet recieved a response. It became apparent that unless i have missed it there is no phone contact for them that I could find. I run a small online retail business and to be honest it is A: embarrassing to say the least and B: certainly not good for business.
As it turned out that the money hadnt actualy gone out in the first place I wouldnt have thought it that dificult for izettles support to spot that fact and inform me.
The issues this has highlighted for me are that Thier support and communication is non existent and there is no way to contact thir support by phone so should they choose to ignore you there is nothing you can do. I for one will be looking for an alternative.

chalkie99

zaphod001 wrote: »

Try searching for Judopay. Theres a code A1676 that gets you a discount on the sign up fee. Apparently it's only been launched in the uk a few weeks

Yet another Mickey Mouse system!

Beaten hands down by WorldPay at every level - even charges.

uptomyeyeballs

iZettle now have a chip and pin solution. It works for both Visa and Mastercard, as a bluetooth device connected to an iPad or iPhone. It's streets ahead of their first card reader. It costs about £50.

Chai_2

Arent iZettle run my T-mobile or EE??? This is a new division so im not surprised that customer service isnt fab although thats no excuse.

I wouldnt do the mobile phone but buy a cheap tablet for £99 or less from ebay/ gumtree which will improve the perception instead of having ppl tap into a mobile. The separate chip and pin device that you can buy for £49 is way better than the iPhone only solution!!

If the Visa thing is still an issue then get wifi running on your iphone via teethering or order one of those mifi things so you are connected to the internet and the cust can do the confirmation via their phone or on the tablet....

Bex99

davec1960 wrote: »

There is an option to register your interest as an iphone user


I am currently using it on Blackberry and am hoping they have the iphone version available when I upgrade next March/April.

I registered an interest as an iphone user. Got offered the gadget for £30. Have been using Worldpay for a few weeks now its great. Many thanks for the info.

Charityworker

I have a 'micro business' where I do make overs and manicures at craft fayres and events. I tried iZettle but I found that people were apprehensive about putting their card into something that was attached to my phone. I'm now looking for something more professional looking but suitable for a very small business.

anandp

I ordered my iZettle for free using a Huddlebuy offer and everything's been working really well.

Have had about 25 people use it so far, and not one person has questioned the unit being attached to my phone. In fact a few of them wanted to details on how they could get one for their business.

There are a couple of others - one which stands out is http://www.payatrader.com/

Kee_2

HiMyNameIsLauren wrote: »

Fully concur with Dave - depending on what industry you're in and the type of customer you have, you should be very wary about using iZettle. "Wait, you want me to give you my card and you're going to connect it to your phone" - you wouldn't believe how many times I've had this from my customers, which is very disheartening as I was trialing it to get away from using a card processing company (cardsave) that's just too expensive for me. But, turns out when compared to iZettle, I'm getting more transactions with a professional looking terminal.

Well iZettle didn't ask to put in the PIN into the phone ... only a signature. Anyway, they now have a separate chip'n'pin reader and VISA is no problem. We love it!