Free £30 for website registration

surfsister

lots of probs on imutual site. the referral link provided does not work so friends getting miffed as can't sign up. also although logged in and viewing my account a few mins ago not it doesn;t work either. Anyone else having probs??

imutual_company_representative

sarah1972 wrote: »

Mine was awarded and supposed to be in my paypal account a couple of days later but so far nothing and no reply from my email to imutual

Hi Sarah. We did respond to your query yesterday but perhaps our email got placed into your spam folder :undecided You can view any of our responses to your queries at http://www.imutual.co.uk/queries

The weekly cut-off for requesting payments is 7am each Tuesday. As you requested your payment last Thursday, it will be processed this week and arrive in your account by Friday. For further information, see What is the schedule for receiving a payment by Paypal?

Hope that answers your question

imutual_company_representative

surfsister wrote: »

the referral link provided does not work so friends getting miffed as can't sign up. also although logged in and viewing my account a few mins ago not it doesn;t work either. Anyone else having probs??

Hi surfsister

I'm not sure what you mean by the referral link not working. I have tested the link you posted on our forums and it seems to work OK. Note that your friend will need to have registered via your link, have submitted their shareholder details and had them registered before you get credited with a referral bonus. If they've already done this, you could get them to submit a query asking us to credit you with their signup.

With regards to "viewing my account a few mins ago not it doesn;t work either" I assume you were expecting to see your Money Vista transaction. I can see that you visited a couple of hours ago but sometimes it can take a bit longer for the merchant to report transactions to us. If it still hasn't tracked in a day or so, feel free to submit a query and we'll try to help

surfsister

imutual_company_representative wrote: »

Hi surfsister

I'm not sure what you mean by the referral link not working. I have tested the link you posted on our forums and it seems to work OK. Note that your friend will need to have registered via your link, have submitted their shareholder details and had them registered before you get credited with a referral bonus. If they've already done this, you could get them to submit a query asking us to credit you with their signup.

With regards to "viewing my account a few mins ago not it doesn;t work either" I assume you were expecting to see your Money Vista transaction. I can see that you visited a couple of hours ago but sometimes it can take a bit longer for the merchant to report transactions to us. If it still hasn't tracked in a day or so, feel free to submit a query and we'll try to help

thanks for the prompt reply!! you seem very responsible!!

funnyguy

Lets hope they stay like that..Remember Pigsback answered questions with a company rep. in the early days...r.i.p pIGSBACK.

mrcol1000

£30 arrived in my Paypal account today. Thank you Imutual!

Manchee

mrcol1000 wrote: »

£30 arrived in my Paypal account today. Thank you Imutual!

Awesome! How long ago did you do it?

mrcol1000

Manchee wrote: »

Awesome! How long ago did you do it?

Did mine the start of December.

kizzie_nikita

Mine says 'Your shareholder details are awaiting validation. You will be able to request a payment once your details have been validated'

Does anyone know how long it takes to be validated?

imutual_company_representative

Mmmm, that's odd. I can't see any accounts awaiting validation of shareholder details (we normally do this within a day or so). Perhaps you could submit a query so I know which account you're referring to :T