Cheap Parcel Delivery - official discussion

ravenjet

COOLTRIKERCHICK wrote: »

I have signed up to dispatchbay, which are quoting me £2.60 for a parcel up to 1.5kgs.



thanks:T

I looked into them but if you only have a couple of items one day you still need to pay the collection fee which then shoots the average price of a parcel up
.
One off charge per Packet Collection Label (per box of packets) - £3.45 excluding VAT

Each parcel is £3.12 incl VAT
So if you only had 1 parcel to send it would be rather expensive at £7.26

myusernamehasgone_2

donglemouse wrote: »

lemony, myhermes basic option is insured to £25

if you want a signature on delivery and/or more than £25 insurance you need to select these options & it will cost extra

if you go on myhermes site it will do a quote & calculate the price if you input size, weight, item value etc etc

But have you seen the exemption list of items not insured by myhermes - I am not sure that there is anything they do insure - that beeing said I got my money back for a broken toilet seat seeing the list now though I don't know how I managed it!

Brooker_Dave

myusernamehasgone wrote: »

But have you seen the exemption list of items not insured by myhermes - I am not sure that there is anything they do insure - that beeing said I got my money back for a broken toilet seat seeing the list now though I don't know how I managed it!

"Antiques (objects over 100 years old);
Any dangerous, hazardous or prohibited goods (as detailed in our Prohibited Goods section);
Articles made largely or wholly of gold, silver or other precious metals;
Ceramic or composite items of any description;
Items which have been strapped together;
Diamonds and other precious stones;
Eggs;
Electrical or electronic items;
Food items;
Fossils, stones, or stoneware;
Furniture (Unless flat packed);
Items made wholly or partly of glass;
Human and animal remains including, without limitation, ashes;
Jewellery;
Liquids;
Marble or any stone derivative;
Money bankers' drafts, current bank notes, currency notes or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer, bearer securities including share warrants, scripts or subscription certificates, bonds or relative coupons; un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed), coupons, vouchers, tokens, stamps, lottery tickets, scratch cards or similar items which can be exchanged by themselves or with any other item for money or goods or services, national insurance stamps, all tickets including travel and events;
Musical instrument hard cases and suitcases when used as external packaging;
Musical instruments;
Negotiable documents;
Perishable goods;
Plants, seeds, flowers, and plant derivatives;
Real fur;
Resin items, amber and composites;
SIM cards;
Stamps; and
Watches."

No much left for them to cover?

ravenjet

Not a good start with Hermes. On Monday I booked a collection for Tuesday (ebay business a/c sale), I checked the tracking last night and it looks like they bumped my collection "Pick-Up Carried Forward". Is 3-5 working days from day of collection or when collection was meant to be?

Brooker_Dave

ravenjet wrote: »

Not a good start with Hermes. On Monday I booked a collection for Tuesday (ebay business a/c sale), I checked the tracking last night and it looks like they bumped my collection "Pick-Up Carried Forward". Is 3-5 working days from day of collection or when collection was meant to be?

I had a myherpes collection booked for yesterday, so I did a few more, but when they collected they could only collect what had been booked for yesterday, they're coming back for the rest today - despite them being paid and ready.

Not very good.

ravenjet

Brooker_Dave wrote: »

I had a myherpes collection booked for yesterday, so I did a few more, but when they collected they could only collect what had been booked for yesterday, they're coming back for the rest today - despite them being paid and ready.

Not very good.

Do the drivers get paid per parcel they collect or per address they collect from?

myusernamehasgone_2

Is collect+ any good ? They have just introduced better prices
£3.99 up to 2kg 50 x 30 x30cm so a good size

Scottish_Mince

Have used Hermes for eBay parcels to my customers over past 2 years or so but their performance has been unreliable and very patchy. On occasions they just don't turn up at all to collect pre-booked and paid-for parcels and it is impossible to get a sensible explanation or reason from them for this poor service. They introduced a local Parcel Collection Point for us to drop off parcels to but then terminated the arrangement with the Collection Point a year later - but didn't inform their local Hermes customers ! At least with the Collection Point we didn't have to rely on unreliable uplifts and could be assured that our parcels were at least on their way. Now we're back to Square 1 wondering whether or not anyone's going to turn up to collect our parcels. I would suggest it's going to be better to pay a bit more to a more reliable and efficient company for a better service. Oh, by the way, don't expect any sort of apology or recompense for botched deliveries either !

techspec

myusernamehasgone wrote: »

Is collect+ any good ? They have just introduced better prices
£3.99 up to 2kg 50 x 30 x30cm so a good size

Its always been that price - but you used to have to use a jiffy bag. I just taped jiffy bags round my boxes - so made no difference

Ive used about 100 times = 100 sucessfull deliveries (a few went on a site seeing tour and took a couple of weeks).

At the moment - many are arriving next day - and most within 2 days.

techspec

Brooker_Dave wrote: »

I had a myherpes collection booked for yesterday, so I did a few more, but when they collected they could only collect what had been booked for yesterday, they're coming back for the rest today - despite them being paid and ready.

Not very good.

Thats the same for most couriers ive used. Did they not tell you the collection dates when you booked?

I did have one agree to take them all, even though he should'nt - but the guy who came the next day wasnt happy they had gone.