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Cheap Parcel Delivery - official discussion

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  • Mateylott39
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    Have used Hermes for years but recently my regular guy retired and now collection is ver erratic
  • wookie6
    wookie6 Posts: 277 Forumite
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    I've narrowed it down to parcel2go (cheapest), interparcel (mid priced) and senditnow (highest priced) that all have the ParcelForce Euro Priority service quoted (only service I can use as I have no printer available at the moment), however I can't decide which to go with (all have enough bad reviews to make you worry).

    Who would you go with out of the 3 above?
  • soolin
    soolin Posts: 72,512 Ambassador
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    wookie6 said:
    I've narrowed it down to parcel2go (cheapest), interparcel (mid priced) and senditnow (highest priced) that all have the ParcelForce Euro Priority service quoted (only service I can use as I have no printer available at the moment), however I can't decide which to go with (all have enough bad reviews to make you worry).

    Who would you go with out of the 3 above?
    Just make sure you read the terms and conditions of these brokers as if there is a problem you will have to deal with them and not the courier you use. Many brokers also have restrictions on goods being carried that do not match the couriers own website as well, so check the restrictions before you buy. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Fellwalker
    Fellwalker Posts: 92 Forumite
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    Just found out that eBay delivery services have ALL been increased from 9 June 2020.  Significant price hike in the 1-2kg range.  For example Hermes drop-off was £2.85 up to 2kg "small". It is now £2.90 up to 1kg, and £4.36 for 1-2kg.
    That is a HUGE hit.  I have not had any advice from eBay, but luckily a friend who is new to this looked at prices and rang me.
    To cover the eBay and PayPal fees you have to calculate a postage cost that allows for 10% + 2.9%, so with packaging, at least an extra 15%!  Either that goes in the item price, or as a real postage charge of £5!
    Using Parcel2Go, my long time alternative, it is slightly cheaper at £2.80 for 0-1kg and £4.20 for 1-2k. Yet eBay claim they are working for their sellers, and have the gall to have a help page entitled "Why are eBay Delivery rates so cheap?".
    I had thought that Parcel delivery companies were doing well as more people were buying on line and not through the high street.
  • soolin
    soolin Posts: 72,512 Ambassador
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    Just found out that eBay delivery services have ALL been increased from 9 June 2020.  Significant price hike in the 1-2kg range.  For example Hermes drop-off was £2.85 up to 2kg "small". It is now £2.90 up to 1kg, and £4.36 for 1-2kg.
    That is a HUGE hit.  I have not had any advice from eBay, but luckily a friend who is new to this looked at prices and rang me.
    To cover the eBay and PayPal fees you have to calculate a postage cost that allows for 10% + 2.9%, so with packaging, at least an extra 15%!  Either that goes in the item price, or as a real postage charge of £5!
    Using Parcel2Go, my long time alternative, it is slightly cheaper at £2.80 for 0-1kg and £4.20 for 1-2k. Yet eBay claim they are working for their sellers, and have the gall to have a help page entitled "Why are eBay Delivery rates so cheap?".
    I had thought that Parcel delivery companies were doing well as more people were buying on line and not through the high street.
    I’ve never found the eBay prices to be particularly competitive, every now and then there will be a great bargain, but it is often short lived. I’m surprised that MyHermes have pulled away so far from RM pricing, a small parcel with RM 2nd class is still only £3. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Fellwalker
    Fellwalker Posts: 92 Forumite
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    soolin said:
    Just found out that eBay delivery services have ALL been increased from 9 June 2020.  Significant price hike in the 1-2kg range.  For example Hermes drop-off was £2.85 up to 2kg "small". It is now £2.90 up to 1kg, and £4.36 for 1-2kg.
    That is a HUGE hit.  I have not had any advice from eBay, but luckily a friend who is new to this looked at prices and rang me.
    To cover the eBay and PayPal fees you have to calculate a postage cost that allows for 10% + 2.9%, so with packaging, at least an extra 15%!  Either that goes in the item price, or as a real postage charge of £5!
    Using Parcel2Go, my long time alternative, it is slightly cheaper at £2.80 for 0-1kg and £4.20 for 1-2k. Yet eBay claim they are working for their sellers, and have the gall to have a help page entitled "Why are eBay Delivery rates so cheap?".
    I had thought that Parcel delivery companies were doing well as more people were buying on line and not through the high street.
    I’ve never found the eBay prices to be particularly competitive, every now and then there will be a great bargain, but it is often short lived. I’m surprised that MyHermes have pulled away so far from RM pricing, a small parcel with RM 2nd class is still only £3. 
    eBay prices have been reasonable, and far easier than linking to another site and importing data. RM is difficult to get to to drop off - and that £2.95 price is not covered by the ebay refund policy, and my experience is that if they go missing, forget it. Signed for is £3.95, and even then it only gets recorded on delivery so if it doesn't get delivered, they have no way of finding where it is.
    Today, got this email from Parcel2Go:-
    "As a previous Hermes customer, we wanted to let you know that as of today, Hermes are no longer offering their Small and Medium parcel delivery services.
     They are still offering weight-based pricing services, including Hermes Postable for smaller items, which are all available on the Parcel2Go website.
     The services have been removed from our website today. Any existing orders already placed will be processed as normal."


  • soolin
    soolin Posts: 72,512 Ambassador
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    soolin said:
    Just found out that eBay delivery services have ALL been increased from 9 June 2020.  Significant price hike in the 1-2kg range.  For example Hermes drop-off was £2.85 up to 2kg "small". It is now £2.90 up to 1kg, and £4.36 for 1-2kg.
    That is a HUGE hit.  I have not had any advice from eBay, but luckily a friend who is new to this looked at prices and rang me.
    To cover the eBay and PayPal fees you have to calculate a postage cost that allows for 10% + 2.9%, so with packaging, at least an extra 15%!  Either that goes in the item price, or as a real postage charge of £5!
    Using Parcel2Go, my long time alternative, it is slightly cheaper at £2.80 for 0-1kg and £4.20 for 1-2k. Yet eBay claim they are working for their sellers, and have the gall to have a help page entitled "Why are eBay Delivery rates so cheap?".
    I had thought that Parcel delivery companies were doing well as more people were buying on line and not through the high street.
    I’ve never found the eBay prices to be particularly competitive, every now and then there will be a great bargain, but it is often short lived. I’m surprised that MyHermes have pulled away so far from RM pricing, a small parcel with RM 2nd class is still only £3. 
    eBay prices have been reasonable, and far easier than linking to another site and importing data. RM is difficult to get to to drop off - and that £2.95 price is not covered by the ebay refund policy, and my experience is that if they go missing, forget it. Signed for is £3.95, and even then it only gets recorded on delivery so if it doesn't get delivered, they have no way of finding where it is.
    Today, got this email from Parcel2Go:-
    "As a previous Hermes customer, we wanted to let you know that as of today, Hermes are no longer offering their Small and Medium parcel delivery services.
     They are still offering weight-based pricing services, including Hermes Postable for smaller items, which are all available on the Parcel2Go website.
     The services have been removed from our website today. Any existing orders already placed will be processed as normal."


    RM have basically the same compensation rules as MyHermes and in fact are usually easier to deal with. If you looking for protection then all that matters is proof of delivery, so it is rarely worth paying extra for tracking unless item goes over £20 and you need more insured cover. Even MyHermes charge more for insured cover after the £20 limit.  
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Dalkirst
    Dalkirst Posts: 9,210 Forumite
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    How you can recommend ParcelHero is beyond me. I started to use them as you gave the code and recommended them but i've had 4 failed pick-up's from Parcelforce booked through these people.UPS have been great they turn up on time early but parcelforce
    Darren
  • gaffer32
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    Re: latest article on parcel delivery. As a business user I found Interparcel the most useful company to use for larger parcels. They compare all the major couriers and you choose the most appropriate.  Luckily we have local drop off points for several including UPS, DHL and Hermes which saves money. More recently selling on Ebay I use either RM via Ebay or Ebay Paclink (usually Hermes). This provides more tracking information and so far I have had no lost, delayed or damaged parcels. Obviously due to the volume handled there will always be instances of problems and vociferous complaints, but how many satisfied customers voice their satisfaction?
  • Wicko44
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    Hi, does anyone know best courier to use for posting a guitar please? The guitar would be in a sturdy cardboard box 
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