Going from RMs system.
I would guess the delivery agent or shop hasnt scanned the item correctly.
I've just got off the phone with eBay (who were very charming and helpful, I've not had reason to ring them before) - that's exactly what has happened. The receiving retailer hasn't scanned it to tell eBay that they actually have it. Hermes have told me they've delivered it, but that's a separate matter seemingly. The eBay lady gave me a code to give the garage to put in their system to generate my PIN and I'll hopefully get that momentarily and give it my husband who is in the shop now, trying to sort it.
My husband has just rung me - he went in, different staff - pointed to the parcel and said he'd come to collect it and apparently he'd need to give them a code. The bloke just asked him what name and address it was, looked at the label and handed it to him. My husband insisted that he enter the code and do it properly after the trouble it's been.
It's a new place, I think their staff need some more training. :rotfl: I should bill them for the time we've wasted on this! Thanks very much for the assorted help, it's appreciated.
[FONT="]Hi all. [/FONT][FONT="]I wonder if you can help - I want to buy something on eBay in America. The seller, who has not listed interntional mailing as an option, has agreed once I pay for the goods I could then mail him paid postage stamps or a prepaid shipping label which he will attach and send to me. I just wondered what is the best, cheapest way that anyone recommends as the item is only $40 (it is used hearing aid equipment which is hard to find here) – also will I have customs issues? Appreciate any advice, Thank you:money:[/FONT]
[FONT="]Hi all. [/FONT][FONT="]I wonder if you can help - I want to buy something on eBay in America. The seller, who has not listed interntional mailing as an option, has agreed once I pay for the goods I could then mail him paid postage stamps or a prepaid shipping label which he will attach and send to me. I just wondered what is the best, cheapest way that anyone recommends as the item is only $40 (it is used hearing aid equipment which is hard to find here) – also will I have customs issues? Appreciate any advice, Thank you:money:[/FONT]
Sorry. This makes no sense. If he is going to a US post office then he can simply send it international.
How are you going to buy US postage stamps in the UK?
Sorry. This makes no sense. If he is going to a US post office then he can simply send it international.
How are you going to buy US postage stamps in the UK?
Thanks for reply...I guess he doesn't want to spend any money, so wants me to pay up postage in advance/first. I am thinking if I use a courier to collect it and pay in advance that might be easier or maybe find a way of paying him upfront? Supppose looking for cheap option that would be best
Thanks for reply...I guess he doesn't want to spend any money, so wants me to pay up postage in advance/first. I am thinking if I use a courier to collect it and pay in advance that might be easier or maybe find a way of paying him upfront? Supppose looking for cheap option that would be best
not sure yet, auction not finished yet...can do paypal or credit card I hope. If can't find reasonable way of getting it over here then I won't bid due to risk of loss, damage, might not work, costs etc!
not sure yet, auction not finished yet...can do paypal or credit card I hope. If can't find reasonable way of getting it over here then I won't bid due to risk of loss, damage, might not work, costs etc!
I used parcel monkey and paid for insurance - I dropped off the parcel at a Hermes point. It was a large parcel - a Dyson hoover that was faulty but still in warranty. The company state the haven’t received it and the delivery company are advising they delivered during hours the business would be shut. Saturday 3 January. I have raised this with parcel monkey and following providing the original receipt- they have declined the claim as the item is more than 6 months old. Can anyone help on what I do next please?
Do anyone have recommendations for sending larger parcels? I need to send a 65cm cube box weighing about 15kg.
This is too large for many services. I used to send with Pharos Parcel via UPS but I suspect that they might no longer exist as their website https://www.pharosparcel.com/ is blank.
Replies
My husband has just rung me - he went in, different staff - pointed to the parcel and said he'd come to collect it and apparently he'd need to give them a code. The bloke just asked him what name and address it was, looked at the label and handed it to him. My husband insisted that he enter the code and do it properly after the trouble it's been.
It's a new place, I think their staff need some more training. :rotfl: I should bill them for the time we've wasted on this! Thanks very much for the assorted help, it's appreciated.
Sorry. This makes no sense. If he is going to a US post office then he can simply send it international.
How are you going to buy US postage stamps in the UK?
How are you paying for the item?
So you pay them the extra for postage.
Or use a shipping company from the US and supply a US address to the seller.
EG https://www.shipito.com/en/?gclid=Cj0KCQjw8svsBRDqARIsAHKVyqFRBH4Wc9zknh8Aqj1KJ9bC2B6-TzFwi69N6uwNXCbg1rJzbq-dVJ4aArdlEALw_wcB