Feel fleeced by a 'nice'car salesman at arnold clark!!!!

ukjoel

thegirlintheattic wrote: »

No but I bought a car from Arnold Clark a few months back and the payments where very clear and highlighted. People need to read what they sign.

People very rarely read what they sign. Look at the whole PPI thing. How many people have a clue about facebooks privacy policy - yet they signed up for it.

I have been in the industry for 15 years and only once have I ever seen a customer take away the F&I paperwork so he could read it through himself at home properly.

He brought it back in the next day with bits crossed out, amended, scribbles all over it, but it was signed and he got a car.

The girl in the attic is right though - You should read anything you sign. If you dont understand - ask. If you think they dont understand your question (and most times they wont) record their answer on your mobile phone. I find that way people are far faster to say they dont have a clue than spin you a line.

vaio

photome wrote: »

the finance agreement could be cancelled (from feb last year) but you cant cancel the sale agreement as it was signed at the traders premises.

So in short no you dont get 14 days to cancel...I have been exploring the net this morning

Not sure we will see the OP again though...7 posts in 5 years, but hopefully he will return and update

I thought if you cancelled a finance agreement then any linked agreements, like the buying of the car, were also cancelled

mc67

Thanks folks for all your replies, but just to clarify a few things
PHOTOME-I have the 14 day cooling of period for the finance, The saleman definitely did not advise of the increased balloon payment and I have a witness to that. The thing is, I still want the car but am just a bit annoyed.
COLINO-yea I admit the agreement was in fornt of me but on a computer screen and explained very quickly, omitting the increase in balloon payment, and with an electronic signature!!!Which I admit I did sign.
MACCA83- I have phone AC and told them I wish to cancel extended warranty and VRI, and I have the right to do under the sale of insurance products which allow a 14 day cooling off period, in order to reduce the final payment.
DAVEYJP-I am usually very astute when it come to money and finance and always work out exactly how much I will be paying in total, but not this time for some reason.
DUTR- I'm afraid I havae a very trusting personality (sometimes a good trait and other times not so good). My failing for thinking that a carsaleman could be nice and actually car about a customer considering the circumstances I found myself in. That being a relapse in a medical condition which now prevents me from driving a manual car and I needed and Automatic as a matter of urgency.
LONDON TIGER- unfortunately I do not seem to be in the same fortunaate position as you and be able to buy a decent car for cash, but I do not live outwith my means, but I do hate getting ripped off.
MANINTHERSTREET-I don'y know if I would keep the car afetr the 4 years, but if I did choose to then and extra £800 at that time is quite a bit more than I originally expected.
FIVETIDE- AC advertise massively in our local and regional papers, doubt very much they would entertain me.
UKJOEL- I don't have the car yet, sometime this week but I did put £500 deposit down.
To finish, I have had NHS lease cars for the last 10 years but have now become so expensive that I came out of the scheme. I bought a car from one very well know local dealer, not AC for £10500. Five weeks later became ill and very immobile. I know car dealers are out to make money but trade in for the car with same dealer was £9200, and there selling the same make, model and mileage for £11999. AC trade in was £9500, but then outmatically took the £300 voucher off which they advertise as ' make your deal first then present your voucher'. That's a laugh.
Again thanks for the replies, it gets very interesting....

photome

vaio wrote: »

I thought if you cancelled a finance agreement then any linked agreements, like the buying of the car, were also cancelled

I have read up about it and how i understand it, yes you have a cooling off period with the finance, but because the agreement was signed on the traders premises, you are still obligated to purchase the car..ie it is only the finance that can be cancelled not the purchase

photome

londonTiger wrote: »

stopped reading after "monthly payment", people really need to stop spending beyong their means. If you buy a car on credit, you're a fool! (unless it's for business purposes).

What a stupid post.

Wonder how many dealers would go bust if no one bought on credit

Guess you are going to say next, dont buy a house on credit

photome

thegirlintheattic wrote: »

No but I bought a car from Arnold Clark a few months back and the payments where very clear and highlighted. People need to read what they sign.

As I said before it must be so simple. Tell that to everyone who signed for PPI but are now getting their cash back as it was missold.
( I have never bought PPI)

Or to everyone in Hemel Hempstead who are now getting their fines back for going through a bus lane even though there were signs there telling them not to

Sometimes it just isnt that simple

steve-L

mc67 wrote: »

Thanks folks for all your replies, but just to clarify a few things
PHOTOME-I have the 14 day cooling of period for the finance, The saleman definitely did not advise of the increased balloon payment and I have a witness to that. The thing is, I still want the car but am just a bit annoyed.

Hmmmmm........ as someone said the shiny metal attraction.....
You will find another car..... if that deal seemed fantastic and too good to be true then there is a reason for it. The reason being they will make the money elsewhere!

DAVEYJP-I am usually very astute when it come to money and finance and always work out exactly how much I will be paying in total, but not this time for some reason.

Shiny metal box syndrome????

DUTR- I'm afraid I havae a very trusting personality (sometimes a good trait and other times not so good). My failing for thinking that a carsaleman could be nice and actually car about a customer considering the circumstances I found myself in. That being a relapse in a medical condition which now prevents me from driving a manual car and I needed and Automatic as a matter of urgency.
LONDON TIGER- unfortunately I do not seem to be in the same fortunaate position as you and be able to buy a decent car for cash, but I do not live outwith my means, but I do hate getting ripped off.

Well you can buy a decent auto for less than a grand.....
My mum has arthrites in her wrist so I do look at that market ....
If you buy something for under a grand can you not pay cash????
If you could afford the ballon payment then you could afford more....surely you can PX your present and walk away with something you don't need finance for?

To finish, I have had NHS lease cars for the last 10 years but have now become so expensive that I came out of the scheme. I bought a car from one very well know local dealer, not AC for £10500. Five weeks later became ill and very immobile. I know car dealers are out to make money but trade in for the car with same dealer was £9200, and there selling the same make, model and mileage for £11999.

Doesn't sound unreasonable to me? They were clearing £1300 for the sale. They have staff to pay, pot plants to provide etc. and they take a risk on each car they buy/sell that something doesn't go wrong. In your case they mitigated that risk.... so perhaps you might negotiate?

Horizon81

Strider590 wrote: »

An awful lot of people get rather emotional when buying a car, there's a point where a slimey salesman can get most customers to sign just about anything.

There's a good lesson to be learnt here, people who seem nice as soon as you meet them are often scheming dishonest barstewards.

It's always the loud mouthed, sh*t talkers that people trust (except me, because I see through that stuff with brutal efficiency)

Agree with this 100%. Why can't people see that they are salesmen. Thier job is to flatter, to cajole, to persuade, with the sole objective of selling at the best deal to THEMSELVES. They are not your friend. In fact they could not be further from your friend. It's the same no matter where you go - whether it be furniture, double glazing, estate agents. Take everything they say with a pinch of salt, do your own research and rely on yourself. Oh and check everything that you sign.

Austin 3:16 DTA.

steve-L

photome wrote: »

Is everything so simple in your world

The problem is that if people don't read what they sign then things get way more complex!

I personally read everything I sign.... If I get pressured I walk away.
This doesn't mean I don't have any problems, it means the ones I have are documented.
Far too many people actually sign without reading EVERY WORD... be it utilities contracts, house buying or employment contracts and then moan afterwards.

If you don't agree, don't sign without legal advice (sometimes it's OK because the contract is not enforceable).... but at least READ it and QUERY anything you don't understand.... be it buying a shiny metal box or a house.

londonTiger

photome wrote: »

What a stupid post.

Wonder how many dealers would go bust if no one bought on credit

Guess you are going to say next, dont buy a house on credit

completely different thing, car depreciates in value. There is little difference between a 2k car and a 7k car. If you just want to use it for transport then there's no reason to get financing to buy a 7k car. you're better off buying a 2k car for cash.

House is different, almost nobody can afford to buy a house for cash. Plus a house is an investment - it won't depreciate in value, if it's in London it will only go up.

A car is just a luxury item that you don't need to buy if you can't afford it. People just buy a expensive car they can't afford to "keep up with the Jones's".

I bet in most cases when you buy a car on credit, just 6 months after getting it you start to hate the car, but you've got to keep paying for it for 2.5+ years. OTOH the more of your mortgage you clear the happier you get and it's something you look forward to.