Help needed, I'm getting nervous!

Saltedge

Meant to say thanks guys for all your help so far. Much appreciated.

edward123

Saltedge wrote: »

Meant to say thanks guys for all your help so far. Much appreciated.

Keep us updated through this very thread.

Saltedge

edward123 wrote: »

Keep us updated through this very thread.

Definitely. Will be looking at PePiPoo later.

ManxRed

Saltedge wrote: »

They don't own the car park but operate it on behalf of the landowner, which owns a lot of land in the town. It's a main town centre car park.

BLAM!!

That's one of their feet blown off, let's do the same with the other over demonstration of actual losses.

This should be straightforward. Case law is on your side.

esmerobbo

Oops take a screen shot of their home page!

https://business-watch.co.uk/index.html

"Payment of fines" indeed

and again here!

https://business-watch.co.uk/finepayment.php

"Please complete the form below and click Next to submit your payment

Payment Reference
Registration Number
Fine Amount£
First Name
Last Name
Address 1
Address 2
Town/City
County
Postcode
Contact Telephone
Email Address!

Half_way

could this be reported to the DVLA with mind to revoke access to the DVAL driver database?




and form the FAQ section

Civil offence indeed,

Frequently Asked Questions

Are Parking Charges legal on Private Property?
Yes. Parking on private land without the owners permission constitutes trespass which is a Civil offence. Owners of land may levy a parking charge which has been notified by BWG Ltd signs to motorists who are authorised by the Land Owner to enforce the parking restrictions. By parking on land that BWG Ltd patrol you have entered into a contract as indicated by our signage which is legally binding. Motorists do however have a legal right of appeal details of which appear on the parking charge notice.
How Do I Appeal ?
You have the option to appeal against the charge that you have received however the following guidance is issued should you wish to pursue this course. The final decision on revoking any charge notice rests with our appeals department who liaise closely with the owners of the private car parking facilities.
A parking charge notice will be issued by BWG Ltd enforcement officers if a vehicle is parked in contravention of the advertised conditions on property BWG Ltd have been contracted to patrol and enforce. Our signage and Parking Notices have been ratified and meets the requirements of the British Parking Associations codes of conduct.
If you feel that you have substantial grounds for an appeal you must do so within 5 working days of Parking Notice issue noting the conditions below:
All appeals must be made in writing to this address: Business Watch Guarding Ltd Centurion House 18b Tweedale North Bridgnorth Road Madeley Telford Shropshire TF7 4JR
Alternatively you can email us on the following address [EMAIL="security@business-watch.co.uk"]security@business-watch.co.uk[/EMAIL] or by filling in the send us an email link on the contact page of our web site
You must clearly state your reason for an appeal including any other information or evidence that you feel will be relevant in the appeal process. This must be done within 5 days of the enforcement action or the appeal cannot be heard, or within 7 days if you wish any discounted payment period to be honored. Upon receipt our Appeals Department will respond in writing or by email within 28 days with a decision.
The amount outstanding will not increase whilst we consider your Appeal. If your appeal was received within the 7 day discount payment period, the opportunity to pay the reduced charge will be extended after a decision has been made.
What Appeal Information is required ?
Should you wish to pursue an appeal, please ensure your appeal contains the following information or we will be unable to process it:

• Your Parking Charge Notice number (at top of ticket)
• Your name and address including your postcode
• Your vehicle registration number and make model and colour.
• The date of the Parking Charge Notice
• Copies of any evidence you have to support your appeal
• Your contact telephone number & email address if relevant

What circumstances can I not appeal against ?
Appeals will NOT be considered for the following reasons:

• Your ticket fell down or was blown off the dashboard.
• Your ticket was on the seat of your vehicle.
• Your ticket was not displayed clearly, face up, on the dashboard or windscreen your vehicle
• Your ticket was left in an insecure vehicle i.e. convertible
• You forgot to display your ticket
• You went to get some change
• You only stopped for a few minutes
• You did not know it was a Pay & Display car park
• You were only a few minutes overdue
• You thought it was a Local Authority Car Park
• You are a tradesman attending an emergency call

Appeals
BWG Ltd aim to provide an impartial and fair appeals process carried out by our appeals team in conjunction with car park owners. We use time and date stamped photographic evidence, written reports from our enforcement officers and your documented correspondence together with submitted supporting evidence when dealing with any dispute.
Once an appeal is received we will contact you within 28 days. Should you wish to contact us about an appeal, you are advised not to do so until 28 days have passed unless you are providing additional supportive documentation.
If you are unhappy with the final decision you are welcome to correspond with us again however unless new evidence is supplied we will not re consider the decision made at the appeal. Further advice can be sought through your local citizen's advice bureau who may be able to assist.
Will I receive a refund if my appeal is successful ?
In the event of an appeal being registered all charges will be suspended until such time as the appeal has been held and the result at appeal notified to you in writing.
If a payment is received and a subsequent appeal is lodged refunds of any such payments received will only be provided if an appeal is successful and all appeals are at the discretion of the Appeals Department management.

Coupon-mad

Yes, report them to the DVLA please someone (I am at work tomorrow and the DVLA ignored me last time I emailed about yet another website!).

[EMAIL="FOI@dvla.gsi.gov.uk"]FOI@dvla.gsi.gov.uk[/EMAIL]

- Use of the word fine.

- Nothing on website about driver being liable.

- and this bit is against the POF Act and BPA CoP and is also unintelligible!:

''This must be done within 5 days of the enforcement action or the appeal cannot be heard, or within 7 days if you wish any discounted payment period to be honored.''

Also can whoever emails the DVLA about this bunch, ask when this company started to be allowed to get registered keeper details (specifically, what date of incident would have been the first that they could have got data for?).



I just have a feeling they were not members until recently and may have misused the electronic data to trawl for 'old case' data like this February fake PCN, suddenly followed up in JULY??!

trets77

I love it when you guys get something to bite down on. It's like an crack special forces unit swinging into action.

the DVLA should ban them without delay IMO.

Saltedge

Update - been offered the small claims mediation service. Anyone used it? What happens if mediation doesn't produce a settlement - back to court?

Is it easier just to go to court anyway?

BASFORDLAD

Don't bother with mediation you owe them nothing it will just go to a hearing. Mediation is a waste of time.

Did you get your defence from people on pepipoo?

If you have your defence sorted by one of the experts you will be fine.

Don't cave in.