foreign body in cakes from asda

Zandoni

Enfieldian wrote: »

Fine.

You are entitled to your opinion.

However wrong you may be.

That's your opinion.

However wrong it may be.

Enfieldian

Zandoni wrote: »

At £50.00. How did Asda come up with £10.00?

They probably have a standard offer based on the original purchase price of a product that they subsequently receive a complaint about.

Zandoni

Enfieldian wrote: »

They probably have a standard offer based on the original purchase price of a product that they subsequently receive a complaint about.

Or a minimum that most people will accept.

It took the OP a certain amount of his time to return these cakes, so why shouldn't he be compensated for it.

Enfieldian

Right, this is getting ridiculous.

The thread started with a semi illiterate post about a bit of burned pastry or similar that found its way into an egg custard and Asda have said sorry and made a generous offer.

But no, the OP should hold out for more.

In fact you are probably right, OP... Instruct your solicitor to prepare a case for a few million in compensation....

unholyangel

lcbkirkby wrote: »

so are you saying it's OK to have unknown substances in food in supermarkets. and nothing can be done about it. And since i am not entitled to the £10.00 gift card mmm BY law do you think i should send it back.

Apparently there is a recognition that food contamination is only a problem beyond a certain level. You would probably be grossed out to know that a lot of things you eat possibly contains insect parts.

UK law doesnt actually have specific numbers of whats acceptable and whats not. The US (as always) goes that one step further:

US consumers are told to expect to find up to 60 aphids / thrips / mites in every 100g of frozen broccoli (but only up to 30 in frozen Brussels sprouts), up to 60 insect fragments in a 100g chocolate bar, up to 4 rodent hairs in 25g of curry powder, and a “copepod accompanied by pus pockets” in 3% of their red fish fillets. These are the specified action levels, below which there is “no inherent hazard to health”.

Makes you wonder what the difference of insect contaminates is in organic products vs those that chemicals (pesticides) have been used.

Fire_Fox

Enfieldian wrote: »

Right, this is getting ridiculous.

The thread started with a semi illiterate post about a bit of burned pastry or similar that found its way into an egg custard and Asda have said sorry and made a generous offer.

Semi literate OR illiterate. Sorry!

Enfieldian

Fire_Fox wrote: »

Semi literate OR illiterate. Sorry!

I just knew that was going to happen!

bris

lcbkirkby wrote: »

Should we seek the advice of a solicitor.

Yes, they will be able to give you an honest reality check.

Oli.s

£10, I only got £2.50 when a piece of stalk stuck in my mouth from a tin of baked beans. I did however get a letter explaining the problem and an apology, with assurance that the issue was not common and that the manufacturer would investigate what went wrong and try and prevent it happening again, which is all I really wanted.

It was Morrissons though, maybe the minimum voucher value asda do is £10...lol

Enfieldian

Oli.s wrote: »

£10, I only got £2.50 when a piece of stalk stuck in my mouth from a tin of baked beans. I did however get a letter explaining the problem and an apology, with assurance that the issue was not common and that the manufacturer would investigate what went wrong and try and prevent it happening again, which is all I really wanted.

It was Morrissons though, maybe the minimum voucher value asda do is £10...lol

Yes, next time you need to shop in Asda.

However, if £10 is not acceptable you can of course hold out for £50....;)