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Poor speeds from talktalk
Comments
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Hi Twowheelersheila,
If you use the details below we are more than happy to look into this issue for you.
Regards
Mark
Online Community Department“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
TalkTalk_Company_Representative wrote: »Hi Twowheelersheila,
If you use the details below we are more than happy to look into this issue for you.
Regards
Mark
Online Community Department
^Typical of TT customer care^
What details "below" is that Mark ?
You could'nt buy even direct TT customer care from a third party company, its worse than their third party call centre's abroad :rotfl:SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe
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TalkTalk_Company_Representative wrote: »hi lovethymini,
If you join the TalkTalk Members Forum or tweet us @TalkTalkCare we are more than happy to look into any queries you may have.
Regards
M:)
Hi Diamonds,
As per post #19 in the thread (quoted above) if the poster wishes they can join the Members Forum or Tweet us where we can address any queries.
Regards
Mark
Online Community Department“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Update - my dad's router was an old one and the engineer said that his connection speeds had been turned down at the exchange.
His speed is back up to 10 mb/s so all is good.
More interesting is the fact that I have a fault on my talktalk service and when the CS person said I would need an engineer he advised I should talk to the "customer loyalty" department who said I could have a free engineers visit.0
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