Amex Foursquare promotion

sfax

reclusive46 wrote: »

Hi, if you press load after the transaction but did it before it posted (i.e. a couple days later) to your account, you will still get the credit.

Thanks - and phew! They replied to me in less than an hour with the following. Impressive.

I have checked your account ending in ***** and confirm that your account has been successfully enrolled in 'Debenhams - Spend £ 50.00 and get a £ 25.00 statement credit' offer. The charge made at Debenhams has not been posted to your account as of now.

As soon as the charge from Debenhams is posted to your account, the credit of £25 will be applied to your account in the next 5 working days. Just in case, the credit of £25 is not applied to your account, please respond to this email and I will apply the credit of £25 on your account right away.

Thank you for your valued custom.

miketaff1408

sfax wrote: »

Anyone had any joy with retrospective claims? Let's say, for example, a foolish cardholder went to Debenhams on Oxford St on his lunch, bought £100 of vouchers on two cards, realised he'd not checked in or loaded to either card, and then checked in and loaded an hour later with a view to calling Amex and trying to claim over the phone

As others have said, you will still get the cashback. If you look back a page or two, I done the exact same thing last week, muddling up which foursquare account was synchronized to which card. Two offers were loaded after the purchase.

The cashback came through fine. You wont get a notification to your foursquare account, but you will definitely get your cashback.

bikeman17

How long does it take for the cashback to appear on the account after you have checked in, loaded and made the transaction.

lea_t88

I usually get the Foursquare notification as soon as I walk out of the shop, and then the credit hits my online account 2 or 3 days later.

bikeman17

lea_t88 wrote: »

I usually get the Foursquare notification as soon as I walk out of the shop, and then the credit hits my online account 2 or 3 days later.

The last offer i took part was with shell and the credit was applied 7 days later. I shoped at Debehams on Saturday, did get the notification as i was walking out but the credit is still yet to be applied. Is there anyway I can chase this up before my next payment is due?

Russinating

bikeman17 wrote: »

The last offer i took part was with shell and the credit was applied 7 days later. I shoped at Debehams on Saturday, did get the notification as i was walking out but the credit is still yet to be applied. Is there anyway I can chase this up before my next payment is due?

It can take up to two billing periods to come through.

jpwjpw

Be aware that I'm having an absolute nightmare getting Amex to credit some cashback on my Lloyds TSB Avios Amex card from purchases in Dec/Jan. They paid some credits but not others. I definitely followed all of the steps and the checkins show on my app. Support is absolutely useless. They take 2-3 weeks to respond and often will reply with something unrelated to the query. A complete waste of my time.

I've never had any trouble with my BA Amex. Credits always have come through within 2-3 days.

princessjasmine

Touch wood I've always received my credits on my Lloyds avios Amex. Debs. Gap. Pizza express, dishoom, Nandos.

jpwjpw wrote: »

Be aware that I'm having an absolute nightmare getting Amex to credit some cashback on my Lloyds TSB Avios Amex card from purchases in Dec/Jan. They paid some credits but not others. I definitely followed all of the steps and the checkins show on my app. Support is absolutely useless. They take 2-3 weeks to respond and often will reply with something unrelated to the query. A complete waste of my time.

I've never had any trouble with my BA Amex. Credits always have come through within 2-3 days.

Russinating

I've used my Lloyds Duo 20+ times for various offers (Foursquare, Shop Small and Xbox) and have always received the cashback within 2-3 days.

hotwheels

I have 12 (supplementary inc)cards. And I have problems with one card. And Bmi Amex say its my problem???
I have asked them to confirm that the card is synced their end ok and they Ignore my emails
Ba Amex no problems if some of the shop smalls didn't work they refunded straight away.