Recorded Delivery...how long?

punkpink

misschatterbox wrote: »

Royal Mail don't class a recorded item as missing until after 15 working days has passed. I know this as just had to put in a claim for a missing item

Royal mail doesnt count any parcel as missing until 15 working days do they? But thats 3 weeks to a buyer!

custardy

punkpink wrote: »

Royal mail doesnt count any parcel as missing until 15 working days do they? But thats 3 weeks to a buyer!

yes,but RM timescales dont matter with eBay & Paypal from a buyers POV

punkpink

Really not sure when u ask for a refund grom the seller if it doesnt turn up, seems a long time for a parcel, especially seeing as ive received others that were posted after the 29th! Im guessing i will never see it!

techspec

Any post can take longer to arrive - not usually above 2 weeks though.

But not posting it in the agreed time is another issue.

I have never chased up a parcel before a week - and would normally send a polite message just to let then know it had not arrived after 10 days.

However - thats from the day it was SUPPOSED to be posted. If they lost a week by posting late - thats not your problem.

Thats why i post EARLIER than i state. Gives me an extra day or 2 if royal mail mess up. Posting late AND then royal mail having delays is taking a big risk with the sellers account.

Whe do EBAY say it should arrive? Look at the order in myebay. I'm guessing end of October.

punkpink

Ebay say 31st october - 1st november, so i messaged the seller on the 2nd asking for tracking details so i could see if it was anywhere near, obviously it wouldnt have told me anyway as they posted recorded and not courier as the listing had stated.

I_wanna_live_for_free

remember that in your feedback and those stars!

punkpink

Iv just sent the seller a message stating that im happy to wait another two days to see if it shows but otherwise i will be expecting a full refund and for them to claim from royal mail for the loss.
For some reason in expecting to get a lot of abuse in return, then i shall open a case, but we will see, they may surprise me.
Out of interest, if the seller posted exactly a week after i paid, would they still be covered for seller protection? Would that make a difference if i opened a case?

techspec

punkpink wrote: »

Iv just sent the seller a message stating that im happy to wait another two days to see if it shows but otherwise i will be expecting a full refund and for them to claim from royal mail for the loss.
For some reason in expecting to get a lot of abuse in return, then i shall open a case, but we will see, they may surprise me.
Out of interest, if the seller posted exactly a week after i paid, would they still be covered for seller protection? Would that make a difference if i opened a case?

Makes no difference to you - and if the seller does get abusive - you can report them and make appropiate feedback comments and stars.

You've have been quite patient.

tower

Hi, hope its not mine your waiting for.. I posted about 10 items on the 29th, all first class recorded. Half arrived the next day and the next three within 3 days, but the last two are still in the system.
Now what happens if my buyers ask and gets a refund, and the items then turn up before i claim against RM?

punkpink

If the item showed here then i personally would pay the seller again, as first of all the tracking would show delivered, and i wouldnt want them to be out of pocket. But then i would suppose not all would...