Please help with pc

angelcake

Hi, me again! back with more problems from my sisters pc!!

When she turns on her computer:

A problem has been detected and windows has been shut down to prevent damage to your computer UMOUNTABLE_BOOT_VOLUME what has she done? She has been using the linewire downloads, could this be why?

she says her windows was already on her computer so she can't find a windows disk!

Please help!

gaming_guy

angelcake wrote: »

Hi, me again! back with more problems from my sisters pc!!

When she turns on her computer:

A problem has been detected and windows has been shut down to prevent damage to your computer UMOUNTABLE_BOOT_VOLUME what has she done? She has been using the linewire downloads, could this be why?

she says her windows was already on her computer so she can't find a windows disk!

Please help!

i wouldn't use limewire. I've heard too many bad reports about it

angelcake

yeh thats great, but doesn't help me with her computer problem, she is on the phone waiting for an instruction!

Donnie

Unmountable Boot volume 90% of the time is a corrupt filesystem.

Chkdsk /r from the Recovery Console will fix it, if thats the case.

You'll need an XP CD. Boot off of it. Choose R for recovery console.

Log in, and at the prompt type:

chkdsk /r

angelcake

she can't get on to anything, so she can't get the recovery console as she tries to go into safe mode and it won't let her and just comes up wiv the message above! How do I get round this?

Browntoa

Access the recovery console. (This is the first repair option you get after you boot off the Windows XP CD
(To see where this menu is Click here), unfortunately some OEM CD's (Or recovery CD's) do not have this option), but if you download the Windows XP boot disks you will be able to use the Console.

Download XP boot disks from here (May require 6 blank floppy disks)

Once you log into the recovery console type the following command "CHKDSK /F" or "CHKDSK /P".

she may beed to go into BIOS , F2 key on start up and make sure that the PC boots from the XP disk first

angelcake

Thanks johad, I have read this, I tried there before bothering you guys!

Donnie

or: http://support.microsoft.com/?kbid=297185&sd=RMVP

angelcake

she didn't have a disk with her computer, she bought it from dell and she just checked her invoice and it said xp disk not included!

Browntoa

how old is her DELL Pc, and does she have stuff she's prepared to lose on the hard disk ??

there is a recovery partition on newish Dells that you can access by hitting ctrl F11 on boot up as you see the blue line across the top of the screen..this will restore it to factory defaults and everything thats on the PC will be lost !!!!

angelcake

it is about 9months old, and nothing too important she isn't bothered!