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can anyone help please?

135

Comments

  • Tilt
    Tilt Posts: 3,599 Forumite
    laineyf wrote: »
    the wheels aren't the issue - it is the fact that the car is undriveable. It was sold as roadworthy, and it isn't. The company don't return calls, hang up, and don't reply to emails. I also think that spillage is one thing - totally soaking wet is another. I will follow Trading Standards advice. Thank you for your reply.

    No quite. But it was worth making the point that why make steel wheels a selling feature?
    PLEASE NOTE
    My advice should be used as guidance only. You should always obtain face to face professional advice before taking any action.
  • laineyf
    laineyf Posts: 21 Forumite
    thank you very much forgotmyname and Tilt for your replies. I appreciate all the help and advice that I have been given by everyone. I know it's probably not going to work out - and I know it's our fault - but all I can say in our defence is that it was dark, and we were very nervous, and to be honest, not sure of what we were doing. A hard lesson to learn, but I'm just so upset for my daughter - she thought she'd found the 'dream car' she'd been looking for, after being ripped off twice before. Maybe she should just take the bus in future - well, she'll have to now. Many thanks.
  • OK, I'll try and help if I can, have bought cars before, I really feel sorry for you both.

    Where are you?
  • laineyf
    laineyf Posts: 21 Forumite
    Hi warwicktiger, we are in wellesbourne

  • From the photos the interior looks absolutely ruined with significant staining/water damage. Not good news.

    Yes, those are steel wheels (with plastic covers) as stated in the advert. I suspect you are thinking of alloy wheels.

    When buying a car I advise:
    - don't inspect in the dark
    - don't inspect in the rain
    - go for a test drive
    - if you don't know anything about cars, take someone with you who does

    Given that this guy you bought it from is a trader, are you able to reject the car from a SOGA point of view, stating it is not fit for purpose?
  • warwicktiger
    warwicktiger Posts: 1,106 Forumite
    laineyf wrote: »
    Hi warwicktiger, we are in wellesbourne

    I'm in Kenilworth!
  • bluesnake
    bluesnake Posts: 1,460 Forumite
    there is a bit of discolouration by the rear tyre on the offside sill, just too black in comparison and it is on more than 1 photo.

    No photos of the near side?
  • mkirkby
    mkirkby Posts: 279 Forumite
    StrongWork wrote: »
    From the photos the interior looks absolutely ruined with significant staining/water damage. Not good news.

    Indeed...but were those photos on the site *before* the car was sold, or added afterwards to prove a point??

    Anyway, it is a moot point as regardless of any other damage, the car is not drivable and not fit for purpose.

    laineyf - follow the Trading Standards route. Remember that the law *is* on your side and try not to get too worked up. They may make things life difficult for you, but then they are obviously a group who just sell crap and hope that the people involved will just go away.

    There are no guarantees you will get the money back, but the chances are greater if you pursue then down the correct route. Maybe also write to the papers & watchdog for what it's worth. At least it will make it feel like you are actually doing something and being pro-active.

    Finally, whatever car your daughter ends up getting, don't buy with the heart unless you're rich....a 10 year old Peugeot 206 might look nice but they are generally a bag of bolts by then...
  • Quentin
    Quentin Posts: 40,405 Forumite
    .....I wouldnt hang around. Send the letter before action. Dont make threats or tell them what you might do.
    Letter before action then 7 days later file for small claims.

    It may get you a result but i wouldnt hold my breath.

    Unless the op fully understands how the small claim court works they need to get advice before going down this route.

    It will cost the op around £180 in court fees alone just to get this to any hearing, and this would only be recoverable if he won the case AND the defendant was able to pay.

    Even if the defendant lost, the op could end up further out of pocket if there is no hope of enforcing payment.
  • laineyf
    laineyf Posts: 21 Forumite
    thank you very much everyone for your help and advice. I am following the advice that Trading Standards gave to me - I am repudiating the car as it is not fit for the purpose for which it was sold. I don't hold out much hope of getting our money back, but I will do my best - it is a lot of money to us and there's no way we can make it up. We are a disabled family, and my daughter had saved for a long time to buy this car. You live and learn I suppose. Many thanks.
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