malware...spyware ruining my pc

waddler_8

That looks fine - all scans are clean.

redbull08

waddler_8 wrote: »

That looks fine - all scans are clean.

so im not infected/
no virus no spyware etc?
someone asked me to uninstall tuneup
i dont know what that is?
alsosaid to uninstall spybot?
is my avast & malware bytes both good for catching bad stuff?
lastly why wont my avast let me click the 'apply button

thanks waddler
i appreciate your kind help

waddler_8

Do you know exactly what Avast was detecting?

redbull08

well tbh
no

redbull08

sorry yes it was when i ran a full scan it came up with it has found a big list of stuff
i tried to fix or move to chest but the apply button was disabled i could run again??/
i didnt get your meaning first time sorry

waddler_8

Open Avast, got to Maintenance > Support

Check (Tick) only Log files > Click on Generate now!

It'll retrieve the information and an information box will open with a link to a .zip file. Click on that link and a support folder will open with a .zip file in. email me that (Right click > send to > mail recipient) - I'll PM you my email address.

redbull08

ok just saw this sorry

waddler_8

No worries - let me know when you sent it, or if you have any problems.

redbull08

trying now

NiftyDigits

redbull08 wrote: »

ok just saw this sorry

Don't worry about Malware. You just are low on RAM.

What happened to the Model Number? Once we have that, we can link you to the guide to fitting your new RAM.