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Moving and the Royal Mail

giraffe69
giraffe69 Posts: 3,613 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in House buying, renting & selling
We are moving next week and want to set up mail redirection. They ask for a document for personal id (no problem) but also an original credit card statement, council tax bill, bank statement etc but original and in the last 3 months. This is a problem as all these are done online. Any suggestions please?
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Comments

  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    Ring them and ask?
  • Better_Days
    Better_Days Posts: 2,742 Forumite
    I've been Money Tipped!
    Ask your bank or CC provider to issue a paper statement?
    It is a good idea to be alone in a garden at dawn or dark so that all its shy presences may haunt you and possess you in a reverie of suspended thought.
    James Douglas
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    giraffe69 wrote: »
    We are moving next week and want to set up mail redirection. They ask for a document for personal id (no problem) but also an original credit card statement, council tax bill, bank statement etc but original and in the last 3 months. This is a problem as all these are done online. Any suggestions please?

    did you try setting up the redirection online?
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You normally receive an annual council tax bill on paper, even if you pay by direct debit. You can ask any financial institution to prepare a paper statement, sometimes it can be done at cash machines.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • lfc321
    lfc321 Posts: 718 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    As custardy says, set it up online. No documents required.
  • giraffe69
    giraffe69 Posts: 3,613 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    did you try setting up the redirection online?

    Yes and it got rejected. For what reason I know not(some of your details could not be verified) although no-one else seems to have a problem.
    You normally receive an annual council tax bill on paper, even if you pay by direct debit.

    Yes, got one of those but, of course, more than 3 months old.
    Ask your bank or CC provider to issue a paper statement?

    May have to resort to this but they sure don't make it easy and there are 1001 other things to do.
  • Ivana_Tinkle
    Ivana_Tinkle Posts: 857 Forumite
    We had the same problem as you and didn't manage to find a way round it. In the end we we had no choice but to leave a load of labels with our new address and ask our buyer to forward our post (and be really careful about racking our brains to make sure we'd told everyone important about our change of address). Three months on, he hasn't bothered to forward one single item! Words cannot express how much I resent cleaning the house for the lazy ***!
  • mynameisclare
    mynameisclare Posts: 252 Forumite
    Part of the Furniture 100 Posts Photogenic
    Did you leave him some stamps with the labels?
  • Ivana_Tinkle
    Ivana_Tinkle Posts: 857 Forumite
    Not necessary. Royal Mail don't charge for forwarding post. (See http://www.royalmail.com/sites/default/files/docs/pdf/Forwarding%20December%2010.pdf) I thought that was common knowledge but clearly it's not. I shall stop being angry!
  • Yorkie1
    Yorkie1 Posts: 12,250 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    mynameisclare wrote: »
    Did you leave him some stamps with the labels?

    You don't need to add extra stamps if you are redirecting mail without opening it first. The address labels will suffice.
This discussion has been closed.
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