The Norfolk hamper company thread

paulste

ooooooooooooh how " nasty"

notanewuser

USAMike wrote: »

NOTANEWUSER

#1931

"Vile, greedy, lazy little thief."

Your exact words, didn't take long to find a nasty comment, theres pretty much one on each page

All facts proven by Neil repeatedly over the past fortnight.

luxor4t

I wondered why there was a surge of NHCo 'supporters' - then I saw the newspaper article. It figures.

re the 'vile' comments - well, sometimes the truth hurts, but I've not read anything vile said about him here.

luxor4t

redfox wrote: »

If you feel someone is trolling or is an AE who you feel is still causing disruption please report them to [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL]. Do not respond to them on the forum - that makes things worse.

Thank you Redfox.

Daffy22

Wasn't it this 'fishbowl' forum that was the springboard for promoting these hamper offers in the first instance?

maxtweenie

There are also I suspect many more people who haven't posted because they actually received goods. How many have we seen on here who received hampers that weren't what they were expecting, or had substitute goods that were one third of the size they should have been, or even had out of date goods in. I've also seen people on Twitter who don't post on here who have received broken items because the hampers were poorly packaged. Some people seem to be happy to accept that kind of service, in which case I wish them all the best of luck in the future. It's a bit of a lottery though.

I do get the impression that at least one person blames the fiasco on those who ordered Christmas deals, and once we've all burgered off again, their cosy little deals will all fall neatly back into place. I have only one thing to say to you, he didn't have to accept all the orders did he?

jenster

oh purleees its a bit rich to say
give the bloke a chance im sure your all get your refunds
coming from people who have already got there hampers albeit only some of them in some cases

I posted Earlier in the Day HAD he held his hands up HAD he said Sorry for what ever reason this aint gonna happen before Xmas HAD he not gone about telling us all the police and trading standards were already involved (an untruth at that point) and monitoring us all . so basically telling if you stop bothering me and your get your hampers in my case by the 5th then the 7th then the 14th then the 19th all of which were untruths hoping id say good old Neil hes trying his best cause mate im being total unreasonable aint I for even asking
BUT HE DIDNT he buried his head in the sand and starting his campaign on his customers via twitter but he didn't realize the wave that was coming towards him

He could have sort this out not to everyone satisfaction but to the vast majority Just by being HONEST and offing the refunds earlier and then trying to claw back some credibility by say offering, a discount on the next order
and Still he blames his paying customers some of which paid like me in AUGUST for even bothering him

well i like many on here do think its a big deal and until paid back in full then that's how i will be viewing it

kate1967

I would not like Vile, greedy, lazy little thief." to be said about me.

[Deleted User]

I had a reply a couple of days ago saying he would be making refunds. It wasn't a circular.

As soon as I read of the first refund into the posters bank account, I emailed Neil again and copied the order confirmation, gave him the paypal transaction ID.., and my bank details (ncluding bank name).

He said he would refund me when the banks opened. I did point out that most transactions can be done online. I suppose he could be unfamiliar with that. As some people are getting refunds, I am a bit more happy to see what happens than I was yesterday.

He is emailing. He doesn't like people using the email on his paypal transactions.., use the sales@norfolkhampers etc address. He is responding to them now. Perhaps the situation can be sorted out.

If this is done, I feel like going up there and saying let me stay somewhere for a couple of weeks and sort out some systems so it never happens again.

luxor4t

Daffy22 wrote: »

Wasn't it this 'fishbowl' forum that was the springboard for promoting these hamper offers in the first instance?

First post:

Emmamumof2 wrote: »

Thought I'd post this seperate to the other thread as it may get lost in there for people who might want this deal but not the other!

I've previously ordered their 6 month deal and have been happy as have other MSE'ers, the owner is very helpful if you have any queries and want to ring him to clarify anything.

http://www.thenorfolkhampercompany.co.uk/chocolate--sweet-hamper-deal-1299-p.asp ........ snipped ...........

Wise observation:

karenb33 wrote: »

This company is making a killing from this site!

Other threads on MSE:
http://forums.moneysavingexpert.com/...hamper+company

http://forums.moneysavingexpert.com/...hamper+company

http://forums.moneysavingexpert.com/...hamper+company

http://forums.moneysavingexpert.com/...hamper+company
(Thanks to Sarah1972 - post 32 of this thread)