The Norfolk hamper company thread

jenster

sarahg1969 wrote: »

Absolutely (providing they're not bespoke or containing fresh food). But getting the money back is another matter.

problem is 99% of them will contain fresh food surely even just a small slab of Christmas cake is classed as fresh food ??

arthursleep

jenster wrote: »

problem is 99% of them will contain fresh food surely even just a small slab of Christmas cake is classed as fresh food ??

'If they are put together by combining off the peg options, such as hampers, then they may be returned.
From norfolk trading standards site

jenster

arthursleep wrote: »

'If they are put together by combining off the peg options, such as hampers, then they may be returned.
From norfolk trading standards site

TY

but i have to get them first :mad:

denmjd

Thats it! have had enough now! am not going to check my emails or twitter anymore, off to get things elsewhere, the only good thing to come out of all this is 'speaking' to you all on here..
Hope you all get your hampers & they are ok, good luck arthursleep will check back later to see how you got on.. looks like we are in the same boat TOTO will you post if & when you get something?
Merry Christmas Everyone, Denise xx

Daffy22

As a former bank worker, I have been thinking for the past day or so about the refund side of it, like many of you I fall into the more than 45 days on paypal, and my order was under the £100, so to get a claim raised will be difficult. It may be worth speaking to your bank/credit card provider however, and stating to them that you dispute the transaction. It would then be treated as though someone had been spending on your card (like a fraudulent transaction, but obviously had your approval at the time) and they would look into it. I am going to speak to mine and say I spent on it, but goods were not received therefore I want my money back. The timeframe can be a few weeks as they will contact NHC and am pretty sure that if there is no response from them it will be found favourable to you. It's a long shot but might be worth a go.

Toto

I have posted another message on trading standards facebook page. Can everyone who isn't getting a delivery do the same so they can see there has been little movement on the orders since their last visit.

The link is here

https://www.facebook.com/NorfolkTradingStandards?ref=ts&fref=ts

meanmum

sarahg1969 wrote: »

It's not the first company he's had. Gift Baskets Galore Ltd was dissolved in 2009.

Registered 05/2006, last accounts filed 05/2007 - looks like that one didn't last long either.......

Mistyxx

Just spoken with a lady at UK Mail and there's nothing for me today!! :mad:
My sister is also waiting for a delivery and the lady kindly checked for too.. yup you guessed it.. nothing for her either!! :mad:

Really hope some of you receive your deliveries today but for those who don't, please don't let this *!**!*! ruin your Xmas, he's not worth it!!

Have a lovely Christmas Eve everyone :xmassmile

Daffy22

Mistyxx wrote: »

Just spoken with a lady at UK Mail and there's nothing for me today!! :mad:
My sister is also waiting for a delivery and the lady kindly checked for too.. yup you guessed it.. nothing for her either!! :mad:

Really hope some of you receive your deliveries today but for those who don't, please don't let this *!**!*! ruin your Xmas, he's not worth it!!

Have a lovely Christmas Eve everyone :xmassmile

Same here Misty, nothing for me. Will be interesting to see just how many are delivered today. If it hits double figures I will do a streak down my street :rotfl:

Mrsminsi

Just spoken to Trading Standards again and updated my file with them, also just spoke to my bank and put the payment into dispute.
Not contacting UK mail today as quite frankly I can't be bothered, if anything does turn up then i'll take it from there.