The Norfolk hamper company thread

Tipitytoppity

Tracyjj0 wrote: »

And more to the point, if they were buying them pre-packed, why the lies about staying up all night, and taking on extra staff, to pack them?

Should have been an easy job to stick them into boxes, label them and off they go!

It doesn't make sense does it - and it hardly makes them the "Norfolk" company that they sell themselves as does it?

Sorry to open this new can of worms! Was just surprised when I saw it on the label that they came from Leicester!

A_Phoenix_of_Tangerine

denise38 wrote: »

I am really unsure at to what to do. Neil agreed to refund me as my order got lost in the post. 8 days later still no cheque but stray hamper has arrived. As I have bought other goods for hamper I am now left with a hamper I don't need. I am in a quandry as to what to do . Should I open hampers and perhaps sell on and recoup some money or hold on in the hope that my money does turn up . I don't want to be left with a xmas hamper in January and no money as I feel he will go belly up and we won't get any money back !

You're either brave or naive believing Neil when he says he'll refund you... Go the Paypal or chargeback route if you want a refund and nothing more to do with this company - goods didn't arrive on time and are therefore unfit for purpose. Keep the hamper safe and tell Neil he can collect it at HIS expense. Good luck!

ellieo

maybe we should start a facebook page
seemed to help other people in the past with stuff like this !

ellieo

A_Phoenix_of_Tangerine wrote: »

You're either brave or naive believing Neil when he says he'll refund you... Go the Paypal or chargeback route if you want a refund and nothing more to do with this company - goods didn't arrive on time and are therefore unfit for purpose. Keep the hamper safe and tell Neil he can collect it at HIS expense. Good luck!

wellnot sure what i can do
paid for hampers by paypal, then my paypal account was hacked a week or so after
it was a nightmare to sort but got my money back and closed the account for peice of mind
anyway phoned paypal today and they was pretty unhelpful, telling me to phone back after christmas etc etc

bargain_babs

jenster wrote: »

One thing Getting me is the ONLY 60 ORDERS UNFULFILLED

if it was only 60 those should be very easily identifiable by NHC and surely they should have contacted those people to offer an explanation / refund
jackanory jackanory

well I'm still waiting as well and I think that time is about up - these are/were for Christmas presents and I don't think I can wait any longer .............. I will need to go and buy something from the shops ...............

Toto

I bet if we did a head count here we'd find more than 60 outstanding orders.

bargain_babs

any deliveries on Sunday? anyone know? thanks

Tipitytoppity

bargain_babs wrote: »

any deliveries on Sunday? anyone know? thanks

No, UK mail said next delivery is on Monday.

auditbabe

Toto wrote: »

I bet if we did a head count here we'd find more than 60 outstanding orders.

Well I'm one of them so somewhere there are 59 unhappy people. I wonder how many who read this thread are part of this saga?

debi1402

im one who hasnt got one hamper so that leaves 58.