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The Norfolk hamper company thread
Comments
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Sorry to ask again, but those who did the 12 hamper for £95 deal ..... We were told first hamper would be Christmas, and I received 'just add cheese' .... what did you get?0
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What do we do if we have received hampers with missing items or items substituted with lower value goods? I need to give my hampers as gifts but I have had to top them up with extra bits myself. Where do we stand legally? Can we ask for a partial refund or ask for the missing goods to be sent at a later date? What are others in this situation planning to do? I also discovered that the packaging on some of my hampers is damaged and will have to repackage them.
Also I should add that they never replied to my emails so everything was agreed over the phone. I have nothing in writing from them.
raise a dispute on paypal as you can do it when wrong goods are also sent0 -
i paid with paypal but then a week after got scammed by some animal in america !
closed down my account when i got sorted with refund
so i cant go through paypal to get my money back as i now dont have a account
Have you tried ringing Paypal to ask? If you paid by card, I'm sure a dispute can be raised as you can raise disputes even when you haven't got an account. A cash balance may be trickier, but even so I'm sure they must have something in place for these situations.0 -
Do you think this is something the police could help us with?0
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Have you tried ringing Paypal to ask? If you paid by card, I'm sure a dispute can be raised as you can raise disputes even when you haven't got an account. A cash balance may be trickier, but even so I'm sure they must have something in place for these situations.0
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Could I just say a big well done to UK Mail.
IMHO they have gone above and beyond to help out people that are not even THEIR customers.
Norfolk Hamper Company could learn a thing or two from them!Ageing is a privilege not everyone gets.
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Have phoned 101 non emergency police number. They took details but said since I have Recieved my order although they can investigate people who haven't Recieved will be in a better situation to open a complaint. So over to you phone 101. And no they wouldn't tell me if he had complained already0
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UKMail have been brilliant lets hope Paypal are as good and then both refuse to work with NHC again0
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