TalkTalk Broadband load of rubbish

[Deleted User]

Just had TalkTalk activated today. Day late then it was meant to be.

Anyway, only getting 1.88 meg download speed when I was promised between 8 - 14 meg. Started downloading a 2.5GB ISO file but it has hung after 2 hours on 596MB downloaded.

Why do these crappy ISP's promise the earth but fail to deliver?

And before anyone mentions it, the ISO is a legit download.

espresso

Who were you with previously and what speed did you get? TalkTlak are cheap for a reason!

Post the line stats from your router.

Gordon_Hose

Do they do DLM?

[Deleted User]

It's gone up to 2.1 meg now...

ADSL (Sync) Summary
System uptime: 7:47:27
Modem ADSL (Sync) uptime: 6:41:49
Interleaving: On
ADSL mode: ADSL2+
ADSL settings: PVC:0/38
ADSL line speed (kbps): up 643 down 2147
Line attentuation (dB): up 10.5 down 27.0
SN margin (dB): up 11.1 down 12.0
Total errors seconds: 0

I was with O2 Broadband before and was getting between 2-3 meg but downloads were pretty decent speeds.

espresso

With your downstream attenuation figure, you could get 8MB on ADSL and possibly 16MB on ADSL2+ unless you have a noisy line.

[Deleted User]

espresso wrote: »

With your downstream attenuation figure, you could get 8MB on ADSL and possibly 16MB on ADSL2+ unless you have a noisy line.

How do I tell if I have a noisy line?

flashg67

Is it still the case that stabilisation needs to occur on a new installation?

Jemma-T

Worth asking them to take a look at your line speeds http://www.talktalkmembers.com/forums/forumdisplay.php?f=101

I've personally found that forum very handy and their general service excellent so far.

Gordon_Hose

I think your broadband needs to stabilise for 10 days. Just leave your router on and re-check after 10 days.

espresso

Deleted_User wrote: »

How do I tell if I have a noisy line?

You can read about TalkTalk's DLM system here You will see if any changes are made by looking at your SNR figure but your speed is very low for a starting point for your downstream attenuation figure of 27dB.

Leave the router power up and monitor your SNR for a couple of days and then if no change, you will need to get them to override your profile.

macman

Deleted_User wrote: »

How do I tell if I have a noisy line?

Er, listen to it-any crackling or hiss? Or dial 17070, select option 2, Quiet Line test. If present, report it as a line fault to your line rental provider-not as a broadband fault.