Try Me Free Hunt

agniecham

The Try Me Free promotion was printed on different Birds Eye products to
enable our consumers, such as yourself, to choose the one product they
wanted to try the most.

Although we try to sell our complete range to retailers, we have no control
over the products that they choose to stock. The head offices of the major
retailers decide which products with the promotion sticker on they wish to
sell through each of their stores, we are not in control over what
supermarket stores decide to stock at any specific time. And, Im sorry if
that seemed to have mislead you.

However, the fourth term on the Terms and Conditions of the Try Me Free
promotion states "Only one claim per household." The try me free promotion
refund is for the cost of one product and one product only.

I hope that this information will be helpful to you. And thank you for
taking the time to contact us.

Kind Regards,

Gabriella Ponti
Birds Eye Consumer Advisor

thats what I received today:mad: but I planning to send them another email (letter was sent out to hemel address)

dugsie

agniecham i agree that's totally misleading and ambiguous! what's more, i can confirm that i've had a Lightly dusted fish and 2 stir your senses refunds to the same address. they refunded the stir your senses twice by accident it seems. the point is they aren't even treating everyone by the same rules.

emma-6584

Just spotted the TMF Buenos in boots at Victoria station in London. Perhaps some other boots stores have them also.

mimi1234

I wish BirdsEye would grow up and clearly state in the terms and conditions and in capital letters that WE HAVE NUMEROUS DIFFERENT PRODUCTS ON TMF, BUT WE WILL ONLY LET YOU HAVE YOUR MONEY BACK ON ONE PRODUCT ONLY PER HOUSEHOLD.

Would save a lot of hassle.

steve6363

mimi1234 wrote: »

I wish BirdsEye would grow up and clearly state in the terms and conditions and in capital letters that WE HAVE NUMEROUS DIFFERENT PRODUCTS ON TMF, BUT WE WILL ONLY LET YOU HAVE YOUR MONEY BACK ON ONE PRODUCT ONLY PER HOUSEHOLD.

Would save a lot of hassle.

this is typical of a big company they do not deserve customer loyalty there are plenty more different ones to buy from .I for one wont be using birds eye anymore after them misleading customers.hope more people do the same

djjunk

I have received a refund from Seriously cheese.

flyer

steve6363 wrote: »

this is typical of a big company they do not deserve customer loyalty there are plenty more different ones to buy from .I for one wont be using birds eye anymore after them misleading customers.hope more people do the same

Actually, it's not typical of a big company. If you think of someone like Proctor and Gamble, they have numerous brands but have never denied TMF/MBG claims because they are all related to P&G.

Shame on Birds Eye.

m1kjm

flyer wrote: »

Actually, it's not typical of a big company. If you think of someone like Proctor and Gamble, they have numerous brands but have never denied TMF/MBG claims because they are all related to P&G.

Shame on Birds Eye.

You've obviously forgotten the Eukanuba debacle. Oh, and Gillette. And I had trouble with Daz too.

dugsie

Folks, check your Ecover refunds carefully as mine did not include 54p postage which it should have done:

5. The offer is limited to one single claim for a single refund per household and the promotion is open to individuals only. The refund will be made to the value shown for one Ecover washing up liquid purchase only, as detailed on the original itemised till receipt, to a maximum of £2.40 for a 1L bottle and £1.60 for 500ml bottle plus 2nd class postage to a maximum of 54p. The refund will be made by cheque to the name shown on your application.

aspella

http://www.ilovecitykitchen.co.uk/trymefree/


http://www.ilovecitykitchen.co.uk/trymefree/portal-claim.php


Tell us more about why the meal you ate wasn’t your thing, which meal you ate and in which Tesco store you bought it. If your reasons are supported with a valid Tesco till receipt showing the City Kitchen meal you purchased we promise to refund your money.


Claims are valid for purchases of City Kitchen meals marked with a ‘Delicious or your money back’ sticker, purchased between 9am 22nd July 2015 – 11.59pm 1st September 2015 and all claims must be submitted with a legible receipt detailing a City Kitchen purchase. Only one entry per email address and one entry per household. Please see full terms and conditions for claim terms.


You must possess a valid till receipt for a City Kitchen meal (Malaysian Coconut Beef, King Prawn Chicken and Chorizo Paella, Katsu Chicken Curry, Shredded Hoisin Duck Noodles, Indonesian Pulled Pork & Mushroom Noodles, Malaysian Chicken Curry Noodles, Pulled Pork Steamed Bun) purchased between 9am 22nd July 2015 – 11.59pm 1st September 2015.