Urgent ebay HELP!

catz1ct

the cat sat on the mat

Moglex

By rights you should sell the item if it has been won.

However, if you have made a genuine mistake, that is possibly asking too much of someone.

If you sold it for £5 and it's worth £100 for example.

You have two options:

1) Be honest. Explain to the buyer that you made a genuine mistake and you are not prepared to go ahead with the sale. Explain that you appreciate that you will get a neg and a non performing seller strike. Accept the neg without retaliating since the buyer is quite justified. Be extremely apologetic throughout.

2) Be dishonest and come up with some story. Probably too late anyway now as you have already emailed the buyer. It's not the nice way to behave anyway.

Edit: Oh, and my sympathies for finding yourself in this predicament. It can't be pleasant.

Sugar_Coated_Owl

You should have added a reserve to your auction.

paullwill8

I agree with Moglex, you should have set a reserve or a minimum starting price.

moneymakestheworldgoround

oooh tricky one.

I had this with an item i broke 10 hrs before listing due to end.

emailed ebay - they said explain nicely after auction ends and the buyer will understand - did they 'eck ! Left nasty feedback, horrible emails etc...

It is a legally binding contract and the idea is to put reserve on if you dont want to let it go for silly money, or use a buy it now, or start the price high.

I totally understand your predicament but I think you are gonna have to do a lot of grovelling with the buyer and hope they havent lost out on other auctions because they won yours.

Worse case scenario you get negative feedback and let down a buyer.

Depends how much profit you will be losing - cant you chalk it up to experience and sell to them anyway?

Good luck

COOLTRIKERCHICK

hi.. being realistic.. you entered the item into the auction.... if you wanted a certain price for it.. you should have either put a reserve on it or.. started the bidding at the min.. amount you would have excepted for it....

this is the gamble you take when you start things at a low price....

this happened to me on an item... thinking it would generate more interest.... and it didnt reach the price that i thought it would....

but i still honoured the sale....as at the end of the day its not the bidders fault it didnt reach the expected price....

if i was in this situation again.. i would honour the final bid......

Moglex

moneymakestheworldgoround wrote: »

It is a legally binding contract.

No it isn't. This is a Myth.

catz1ct

the cat sat on the mat

soolin

catz1ct wrote: »

Yes thanks for telling me 5 times I should have put a reserve on it. Just what I wanted to hear wasn't it?

Don't worry I wont bother asking for further advice.

I'm sorry if you think people have been harsh but suggesting that a reserve is a good idea may well benefit you in the future. The written word is often harsher than is intended.

As for whether or not ebay sales are legally binding this is a tricky one. When you listed your item you were warned that you accepted and understood that you were liable to sell your item. However in reality no one can force you to sell so the phrase is probably meaningless. However you are likely to get a negative feedback rating and a non performing seller complaint, but often a good grovel can stop both of those occuring. You will of course have to pay both your listing fee and your final value fees.

moneymakestheworldgoround

There was other advice in those posts !

I think you knew what the answer was going to be when you posted the question - its not our fault you didnt get the price you wanted but at least 2 if us expressed empathy at your situation.

Hindsight is a wonderful thing, but it is your problem to sort rather than the buyers.

showtunesgirl

I'm confused by your last post catz1ct. You asked whether what you intend to do is good enough and the answer that most people have given is that, no it isn't good enough. Did you actually want people's opinions or just want to hear something nice but untrue?

Just bite the bullet and sell it to the person for the price that it was won at OR don't sell it and get the deserved negative feedback.